Practice Secretary/ Administrator

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About Us

Banada Health is a busy, friendly general practice dedicated to providing high-quality primary care to our local community. We pride ourselves on a warm, patient-centred approach and a supportive team environment. We're now looking for a part-time Practice Secretary/Administrator to join us.

About the Role

As our Practice Secretary/Administrator, you'll be a key point of contact for our patients and a vital support to our GPs and nursing team, helping to keep the practice running smoothly day to day.

Key Responsibilities

• Answering phones and dealing with patient queries in a courteous, professional manner
• Booking, amending, and managing patient appointments
• Greeting patients and managing practice reception
• Processing repeat prescription requests
• Managing referrals, correspondence, and scanning/filing of patient documents
• Maintaining accurate and confidential patient records (GDPR compliant)
• Liaising with hospitals, pharmacies, labs, and other healthcare providers
• Handling billing, payments, and basic invoicing
• Managing incoming/outgoing post and email correspondence
• General office administration, including ordering supplies and maintaining filing systems
• Supporting GPs and nursing staff with administrative tasks as needed

What We're Looking For

• Previous experience in a medical, healthcare, or general office administration role preferred
• Familiarity with GP practice software (e.g. Socrates, Healthone) an advantage
• Excellent phone manner and communication skills
• Strong organisational skills and attention to detail
• Ability to multi-task and remain calm under pressure
• Discretion and understanding of patient confidentiality
• Proficient in Microsoft Office/general computer skills
• A friendly, professional, and patient-focused approach

What We Offer

• Flexible part-time hours to suit work-life balance
• Supportive, friendly practice team
• Training provided on practice systems and procedures
• Modern practice facilities
• A rewarding role at the heart of our patient care team

How to Apply

If you're an organised, personable administrator looking for a rewarding part-time role in a welcoming practice, we'd love to hear from you.

Please send your CV and a short cover letter to admin@banadahealth.ie

Banada Health is an equal opportunities employer.

Work Location: In person