Practice Supervisor - Townsville

---

Tailor Your Resume for this Job

---

Introduction:
Are you an experienced Social Worker or Psychologist passionate about developing people, strengthening professional practice and supporting quality outcomes for clients?

Centacare North Queensland is seeking an experienced Practice Supervisor to join our leadership team and play a key role in supporting, mentoring and developing practitioners across a diverse range of community services.

This is more than a supervision role. It is an opportunity to influence organisational practice, support complex decision-making, deliver professional development and contribute to service excellence across North Queensland.

About Us

Centacare North Queensland is a values-based not-for-profit organisation delivering a broad range of services across family support, counselling, disability, youth, homelessness, domestic and family violence and community programs.

Guided by our values of Integrity, Respect, Equality, Compassion, Dignity and Stewardship, we are committed to enhancing wellbeing and resilience for individuals, families and communities.

Why Join Centacare North Queensland?

Full-time leadership opportunity
SCHADS Level 7 remuneration
Salary packaging benefits available
Professional development and learning opportunities
Supportive and values-driven culture
Opportunity to influence practice across multiple service streams
Meaningful work that strengthens outcomes for vulnerable individuals, families and communities

Description:
About the Role

As Practice Supervisor, you will work closely with practitioners, managers and executive leadership to strengthen capability, promote evidence-based practice and support high-quality service delivery.

Key responsibilities include:
Providing professional supervision, coaching and mentoring to staff
Supporting practitioners in managing complex cases and risk
Delivering training, workshops and professional development initiatives
Conducting practice reviews, audits and observations
Supporting ethical, accountable and evidence-based practice
Working collaboratively with managers to build workforce capability
Assisting with performance development and improvement processes
Researching and promoting contemporary therapeutic approaches and best practice frameworks
Contributing to organisational leadership, strategic planning and continuous improvement activities

As a member of the Management Team, you will have the opportunity to influence professional practice across the organisation and help shape the future direction of our services.

Skills and Experiences:
About You

To be successful in this role, you will have:
Tertiary qualifications in Psychology or Social Work
At least five years' experience within the social or community services sector
Significant experience supervising, mentoring or leading practitioners
Strong understanding of therapeutic interventions and evidence-based practice
Experience supporting complex case management, risk assessment and professional decision-making
Exceptional communication and relationship-building skills
The ability to challenge, support and develop practitioners in a constructive manner
Strong organisational and time management skills

Highly Regarded

General Registration as a Psychologist with supervision approval; or
Eligibility for, or membership of, the Australian Association of Social Workers (AASW)
Experience developing and delivering professional development programs
Knowledge of community services legislation and compliance requirements

Requirements

Successful applicants will be required to hold or obtain:
Current Queensland Driver Licence
Working with Children Blue Card
NDIS Worker Screening Clearance
Eligibility to work in Australia

Apply now. Applications will be reviewed as they are received.

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.