Pre-Owned Sales Consultant

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Job Title: Pre-Owned Sales Consultant
Location: Yorkdale Volkswagen – Toronto, ON
Department: Sales

Reports to: Sales Manager
Employment Type: Full-time, Permanent
Vacancy Status: Existing Vacancy
Salary / Compensation: $60,000 – $110,000 +

Company Overview

Yorkdale Volkswagen is dedicated to delivering an exceptional automotive experience to customers across Toronto. As part of Leeder Automotive, we provide high-quality vehicles and reliable service, while fostering a collaborative, team-oriented workplace that supports growth and development.

Job Summary

As a Pre-Owned Sales Consultant at Yorkdale Volkswagen, you will deliver an exceptional client experience while driving pre-owned vehicle sales, accessories, and related services. You will manage the full sales process from initial contact to vehicle delivery, build and maintain strong client relationships, and provide knowledgeable guidance on products and services. This role also includes following up with prospects, developing new business opportunities, maintaining accurate CRM records, and collaborating with internal departments to ensure a seamless customer experience.

Key Responsibilities

• Establish and maintain strong client relationships.
• Qualify client needs and provide suitable pre-owned vehicle options.
• Meet and exceed unit sales and gross profit targets for pre-owned vehicles and related products/services.
• Manage the full sales process: greeting, qualifying, presenting vehicles, test drives, offers, closing, and follow-up.
• Provide accurate trade-in evaluations and ensure smooth vehicle delivery experiences.
• Maintain accurate CRM records, historical client data, and follow-up activity.
• Develop new business opportunities through personal marketing, networking, referrals, and dealership-generated leads.
• Stay current on product knowledge, inventory, market trends, and competitive pricing.
• Collaborate with internal departments to ensure a seamless customer experience.
• Participate in brand-required training and continuous professional development.
• Support marketing, advertising, and promotional initiatives to increase sales and profitability.

Qualifications

• High school diploma or equivalent (post-secondary education is an asset)
• Previous experience in sales and/or customer service (automotive experience an asset)
• Valid OMVIC license or ability to obtain one
• Valid G-class Ontario driver’s license with a clean record
• Strong verbal, written, and interpersonal communication skills
• Proficient in Microsoft Office; knowledge of Serti is an asset
• Proven ability to meet or exceed sales targets and contribute to dealership profitability
• Knowledge of vehicle features, options, and accessories (experience with Volkswagen/Acura is an asset)
• Ability to prioritize tasks, meet deadlines, and remain composed under pressure
• Team-oriented, quick thinker, able to multi-task in a fast-paced environment
• Strong problem-solving and conflict resolution skills

Hours

• Full-time, permanent position, up to 44 hours/week
• Typical schedule: 8 hours per day, 5 days per week
• Monday–Thursday: 9:00 am – 5:00 pm or 12:00 pm – 8:00 pm
• Friday and Saturday: 9:00 am – 5:00 pm

Working Conditions

• Fast-paced environment requiring multi-tasking and adaptability
• Frequent interaction with managers and other departments
• Exposure to noise, dust, exhaust fumes, and temperature variations
• Dynamic deadlines and shifting priorities with frequent interruptions

Why Join Us

• Competitive compensation
• Health and dental coverage
• Paid vacation
• Opportunities for ongoing training and brand certifications
• Employee discounts on vehicle purchases and services
• Supportive, team-oriented work environment
• Career growth and advancement opportunities within the organization
• RRSP matching program
• Bursary program for continuing education or training

Please submit your resume. We appreciate all applications; only those selected for an interview will be contacted.

Yorkdale Volkswagen uses AI tools to support parts of our hiring process, such as reviewing applications and screening qualifications. These tools assist our team only—final hiring decisions are made by people, not automation.

Yorkdale Volkswagen is an equal opportunity employer. We value diversity and are committed to an inclusive, barrier-free work environment. We welcome applications from all qualified individuals and will accommodate accessibility needs throughout the hiring process. If you require accommodation, please contact us at m.szybalski@leederautomotive.ca.

Job Type: Full-time

Pay: $60,000.00-$110,000.00 per year

Benefits:

• Company events
• Dental care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount

Licence/Certification:

• OMVIC License (required)

Work Location: In person