Premium Beauty & Make-Up Manager

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RESPONSIBILITIES

1. Customer Service and Selling

• To provide outstanding customer service by identifying customer needs as well as further sales opportunities, matching benefits to needs as appropriate.
• To ensure that the best levels of customer care are offered at all times, and that all customers are offered the opportunity to join the customer database, keeping the information confidential at all times
• Maximise sales and customer service during locally planned events
• Continuously work towards achieving and exceeding set retail sales goals, using link selling to introduce further products

2. Technical Skills and Administration

• Help build the account by achieving and exceeding sales targets, developing the business to increase sales volume and productivity by using product knowledge and the steps of sale.
• To ensure expert makeovers are offered and applied to customers, meeting the required standards as well as demonstrating the necessary skill and variety in makeup technique
• Ensure expert skincare diagnoses are provided, meeting the required standards.
• Carry out facials and any other beauty treatments that maybe required
• To ensure adequate stock levels as well as monitoring tester and sample usage as appropriate
• Maximise all planned promotional events and drive optimum levels of activity in store
• To demonstrate commercial awareness of competitor activity and the ability to use this to business advantage
• Beauty qualification is preferable

3. Personal Effectiveness, Motivation and Presentation

• To demonstrate and encourage enthusiasm for selling, flair for the product and excitement for providing customer satisfaction
• To present an appropriate appearance, ensuring that personal grooming and make up is to CH standards, demonstrating current trends and adhering to the uniform and grooming policy at all times
• Encourage and maintain a clean, tidy, hygienic and professional work area, reflecting merchandising standards and guidelines at all times.

Job Type: Full-time

Pay: From €31,000.00 per year

Benefits:

• Employee discount

Work authorisation:

• Ireland (required)

Work Location: In person