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Gallagher

Premium & Credit Administration Assistant

Posted on Nov. 20, 2024

  • Contract

Premium & Credit Administration Assistant
Introduction:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
About the role
We're looking for an entry level Administration Assistant to support our Premium and Credit department within our Workers Compensation team. The opportunity will be a fixed term contract for the duration of 6 months, with opportunities for successful candidates to be considered for ongoing opportunities within our broader organisation upon contract completion.

To be considered, you don’t need to have Insurance or Work Cover experience! We are looking for individuals who possess a passion for high-quality customer service, fast learners, and candidates who have previous experience in debt collection, or general administrative roles who are seeking their next challenge. Training will be provided to our new team members by our highly experienced team of Premium and Credit Experts.
How you'll make an impact:
You will add value to Gallagher Bassett across the following:
  • Supporting the Premium and Credit teams by responding to incoming customer queries by phone and email, and assisting with Debt Collection
  • Supporting with general Premium administrative duties such as generating letters and formal correspondence, and accurately recording information and documentation relating to Employer’s Insurance Premiums
  • Utilising Worksafe and Gallagher Bassett systems and programs for records keeping, file notes and contact notes
About you:
We’re interested in hearing from people who possess:
  • Experience within a role focused Premium and/or debt collection will be ideal for your success within this position
  • A dedication to customer service, in particular phone-based service
  • High attention to detail and mathematical skills
  • Great communications skills
  • PC literacy, administration/Microsoft Office experience
What we can offer you:
  • Attractive remuneration packaging & flexible work arrangements – including Work from Home
  • Excellent working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people;
  • Opportunities for ongoing education and development;
  • Staff benefits including retail & health insurance discounts and more!
To apply

If this sounds like your new career– we want to connect! Click on Apply now!

To be considered for this opportunity you must have right to live and work in Australia when applying.

Agency applicants will not be considered for this position.
Compensation and benefits:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Other benefits include:

  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers!
  • And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.


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