Premium Hub - Coe: Business Processes Consultant - Process Mining

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do:

In your role as an SAP Business Process Consultant: Process Mining, you will provide consultancy services, both onsite and remote, through project engineering, assessment, and safeguarding services.

Your key tasks will include:

• Work in collaboration with our customers to thoroughly understand their business scenarios, challenges, and processes
• Employ the Signavio Process Intelligence solution, using process mining concepts and other process analytics techniques, to find areas for process improvement
• Lead and design tailored process analysis efforts to gain insights into process behaviours and performance, identifying potential areas for improvement
• Oversee and manage customer engagements from gathering business requirements to the development of process-specific event logs, data models, and analyses
• Actively participate in the team to support the development and growth of the Signavio Process Intelligence expertise
• Develop and share best practices and content for our internal and external community

What you bring: To succeed in this role, you should ideally have the following skills and experience:

• Over 3 years of pertinent consulting experience
• Comprehensive understanding of business processes such as Order-to-Cash, Procure-to-Pay, Hire-to-Retire, etc., using Data Mining concepts
• Experience with ERP systems (such as SAP), data extraction, data analysis, and reporting
• Strong competency in SQL, database technologies, ETL, and/or programming languages (Java, Python, R, etc.)
• Experience (preferably) with process mining tools (including Signavio, Fluxicon, Celonis, ARIS Process Performance Manager, QPR, and more)
• Proficiency in process management concepts, BPMN 2.0 process documentation, BPM technology, and more
• Excellent analytical, communication, presentation, and documentation skills
• Strong stakeholder management and time management skills
• Ability to solve complex problems
• Prior experience in a team lead role preferred
• A drive for continuous self-improvement, and the ability to learn and adapt quickly in a global environment
• Willingness to travel occasionally to various regions for both customer and internal requests
• Ability to perform well under pressure and meet tight deadlines
• High level of customer focus

Meet your team: You will form part of our esteemed Premium Hub CoE (Center of Expertise) Ireland team, an organization dedicated to delivering optimal outcomes and experiences for our customers globally via premium advisory, support, and services. As part of this vibrant team, you will be entrusted with driving business process transformations by deploying SAP Signavio. We seek individuals with a deep-rooted customer focus who share our passion for creating and delivering services to our global customers across diverse and stimulating industries.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 387868 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.