Presales Engineer

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Introduction:
About Compnow:
Compnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you.

Description:
Why Compnow?

Every Voice Counts – When you join our team, your skills and ideas will be welcomed.

Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.

Do What’s Right – We make a point of keeping our skills current and increasing our impact.

Create Connections – Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• A free day of leave on your birthday
• Five weeks annual leave incentive
• Employee discounts on IT equipment and hundreds of well known brands
• Training programs designed for you
• Long term career pathways

What you’ll do?

The Presales Engineer acts as a technical expert who works closely with the sales team to support the sales process by providing technical knowledge and solutions to potential customers. This includes understanding customer requirements, preparing technical proposals, delivering product demonstrations, addressing technical inquiries, and creating customised solutions that meet client needs. The Presales Engineer plays a crucial role in building customer confidence and ensuring that the proposed solution aligns with the customer's technical and business objectives. They also often assist in the implementation phase and provide feedback to product development teams.

• Collaborate with the sales team to understand customer requirements and business objectives.
• Conduct product demonstrations and technical presentations to potential clients.
• Perform solution architecture design and ensure product compatibility with client infrastructure.
• Work closely with internal departments to communicate client feedback and requirements.
• Support the transition from pre-sales to post-sales by assisting with implementation and deployment as needed.

What you’ll bring?

• Previous experience in a Presales Engineer or similar position.
• Extensive experience in server or storage (Dell/NetApp), and networking (Juniper/Fortinet). CISCO, Azure and AI Purview (or other relevant AI technologies) is highly desirable.
• Hands-on experience with product demonstrations, proof of concepts, and solution architecture design.
• Excellent communication and presentation skills to effectively convey technical information to non-technical audiences, particularly to c-suite executives.
• Relevant certifications in infrastructure and/or networking, including CCNP, Fortinet NSE 4-7, JNCIP or PCNSE.
• Problem-solving mindset with a focus on delivering customer-focused solutions.

What else do you need to apply?

• Travel on-site to our office in Notting Hill and to our client's sites across metro Melbourne.
• Must be an Australian resident available to work full time without restrictions

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.