Privacy Operations Manager

Telum Media are looking for a Privacy Operations Manager based in the Singapore who will play a critical role in ensuring Telum Media’s compliance with data privacy regulations and policies.

The Privacy Operations Manager will be responsible for developing and implementing privacy strategies, policies and procedures to safeguard sensitive information, and to maintain the highest standards of data protection.

What you will do:

• Ensure data collected in the client, media and sales databases are maintained according to local laws.

• Develop metrics to monitor privacy compliance and assist in establishing risk-related metrics.

• Lead incident response efforts related to privacy issues, including investigation, remediation and reporting.

• Audit current processes and implement required privacy procedures for compliance.

• Lead research and prepare communications in response to privacy-related events and consumer, government or media

• Serve as the main point of contact for privacy-related inquiries from customers, partners and regulatory authorities.

• Engage with stakeholders to address privacy queries and complaints.

• Ensure that compliance monitoring, auditing and remediation are effective.

• Plan and direct privacy training programmes and communications.

• Incorporate regulatory changes into Telum’s processes.

• Ongoing preparation of internal audit reviews.

• Collaborate with cross-functional teams, including media, customer service, sales and client management to ensure

• Provide guidance to Telum’s product development team to ensure privacy-by-design principles are applied throughout the

• Provide operational support to the senior management team with guidance on best practices.

What we are looking for:

• Demonstrable managerial experience in privacy management or a related field.

• A strong understanding of global privacy laws and regulations.

• Expertise in risk assessment and communication.
• A proven ability to drive process improvement and operational excellence.

What we offer:

• A competitive salary.

• A hybrid working environment.

• Annual leave of 19 days.

Telum Media creates connections between the media and public relations sectors using our industry-focused online media contacts database, events, news and communications channels.

Our media teams, located across the Asia Pacific region, work diligently to ensure our media database is updated with accurate and relevant information. They also publish industry-relevant content and support calls for help with our Media Request service.

All this helps public relations firms and in-house communication teams connect with the right journalists and media outlets at the right time.

Telum Media is committed to inclusion and diversity, and we encourage all qualified individuals to apply for this position.

If you are passionate about developing a career at the heart of the media and communication industries, we look forward to hearing from you.