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Process Associate
Posted on Feb. 28, 2026
- Kl, India
- 0 - 0 USD (yearly)
- Full Time
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Job Information
Business Unit/Division
Business Information Services - TRV
Job Location
Trivandrum
Job Type
Full time
Date Opened
02/28/2026
ORS ID
25232_PRO
Industry
IT Services
Salary
As per industry standards
Min Experience (Years)
1
Max Experience (Years)
2
City
Trivandrum
State/Province
Kerala
Country
India
Zip/Postal Code
695581
About Us
RRD is a leading global provider of multichannel business communications services and marketing solutions. With more than 30,000 clients and 33,000 employees across 28 countries, RRD offers the industry’s most comprehensive offering of solutions designed to help companies—from Main Street to Wall Street — optimize customer engagement and streamline business operations across the complete customer journey. RRD offers a comprehensive portfolio of capabilities, experience and scale that enables organizations around the world to create, manage, deliver, and optimize their marketing and business communications strategies.
Job Description
Position Description: Provide high quality, real-time assistance in support of client projects. Responsible for word processing and data entry and revisions incorporation in a variety of software and media. The requirement is to check the incoming and outgoing correspondence and to make sure that every information requested in the incoming correspondence is addressed in the outgoing correspondence in the most appropriate and effective manner
Essential Qualifications: Graduate in any discipline
Technical Qualifications: Certification in typing is added advantage
Experience: Minimum of 0 to 1 year experience in word processing, Data Entry, Secretarial practice and proof reading will be an add on.
Organization Structure: Report to the Associate Client Manager
Work Schedule: Ability to work in flexible schedule during day, night and weekend shifts
Responsibilities
.Complete all assigned jobs as per committed time, in an accurate and client specific manner
? Raise any discrepancies in client supplied data with the PC?s for appropriate client clarification via PC?s
? Keep PC?s proactively informed of any delay in delivering job over internal committed time
? Check on daily basis for feedback
? Ensure process adherence at all times
? Ensure adherence to security norms including print security and physical access procedures in the team
? Ensure all members of the team go through security and compliance awareness programs as per policy
Knowledge & Skill/Competencies
.Good oral and written communication skills
.Customer service orientation
. Inter-cultral awareness
. Ability to function in a dynamic and changing environment.
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