Process Associate-I

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Job Responsibilities:

• Follow instructions, learn quickly, adapt, and consistently deliver desired outcomes
• Open to feedback and capable of working effectively in a team environment
• Prioritize customer satisfaction with a keen eye for detail
• Achieve consistent productivity and quality results in accordance with process guidelines and SLAs
• Maintain flexibility and readiness to adapt to frequent updates in US mortgage guidelines
• Strict adherence to Business Specified process workflows
• Complete all mandatory training promptly

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