Process & Performance Manager

Job Description:

Process & Performance Manager

Are you passionate about driving efficiencies and increasing collaboration through process improvement, transparent KPIs and robust governance? Do you have great stakeholder management skills, an analytical mindset and an eye for how to improve ways of working? If so, join us!

As Process & Performance Manager, you will work cross-functionally to drive the implementation of new processes and ways of working, and to lead the deployment of a performance management system.

What the job is …

We are a newly created team of Data Analysts and Process Managers who form the Business Performance and Improvement unit within Product Management. We are building up our team and our data strategy, and are on a journey to standardize and harmonize the way we operate and steer the business.

The role of Business Performance and Improvement is to drive all projects, processes, initiatives, analytics and automation required to lead the transformation of Product Management towards a process and data centric organization with strong collaboration and alignment.

In your position as Process and Performance Manager you will be required to:

• Map and document as-is and to-be end-to-end processes in collaboration with the operational organization and the process community, following a lean approach. Define, implement and monitor process KPIs that are relevant to the business.

• Collaborate cross-functionally to identify bottlenecks, challenges and pain points that can be addressed through process improvement.

• Provide training and information to the Product Management community in regards to processes, policies, etc to ensure a high-level of compliance and adherence.

• Support and/or be a focal point for audits, both internal and external.

• Launch and lead process and performance improvement projects that fulfill business and operational needs.

• Implement new ways of working to drive agility and efficiency.

• Deploy and document a performance management system (governance, KPIs, meeting cadence, visualization tools, etc) aligned with Satair’s operating system, Product Management processes and business requirements.

• Monitor process performance, and provide insights, recommendations and actionable solutions.

• Lead the automation of processes, tools, dashboards, etc.

What do you offer?

You are:

• An enthusiastic team player, self-driven, proactive and autonomous with a business-oriented mindset.

• Pragmatic, curious and enjoy providing solutions to business needs.

• Excellent at stakeholder management and communication, with the ability to adapt your message to different audiences to ensure buy-in and understanding.

• A quick learner, with the ability of adapting and mastering several digital, IT and visualization tools.

Ideally, you have:

• An MSc/MA in Business Administration, Economics, or a related field

• 3-5 years of professional experience in process / performance management and optimization, ideally in a large organization

• Proven experience in project management

• Knowledge about commercial and operational processes

• Knowledge about performance management systems and operating model design

• Knowledge of lean principles

• Experience with SAP or other ERP

• Fluency in English.

What does your next challenge look like?

At Satair, we believe in sustainable aviation that allows people to travel and connect across the globe.

We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.

Being part of the Airbus family gives us the opportunity to live a global mindset, working in international teams and collaborating across functions, sites and cultures.

If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow.

Come on board and join us at Satair, an Airbus Services Company!

About SATAIR
Satair offers first class material management solutions in the aftermarket business of the aviation industry. We are working to be the most customer-centric organization in providing commercial aviation spares parts to make the world continue flying.

We are constantly taking customer experience to new levels by improving how we fulfill and deliver customers’ orders quickly and accurately, anywhere in the world. To meet this goal, Satair is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in a fast growing business environment.

With our global functional organization spanning across 11 different sites and locations worldwide with more than 1.700 people and a turnover of $3.0 billion, you will be part of a truly global family.

Our customers have the ultimate goal to operate their fleet and our Airbus aircraft safely, efficiently in a cost-time-quality effective manner and of course with the expected comfort level for their customers. We at Satair do everything to support our customers in this.

If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany !

What do we offer at SATAIR?
At SATAIR, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment, where you will be encouraged to engage, share knowledge and ideas.

SATAIR is committed to achieving workforce diversity and creating an inclusive working environment. We love to bring in people with different backgrounds and experiences as we believe it enhances our performance immensely!

Here is a selection of some of the benefits we offer our employees in Copenhagen:

• Competitive remuneration, including short term incentive bonus on all levels

• Work/life balance: hybrid working, flex time, maternity/paternity/parental leave, 29 days of holiday + senior and flex days

• Personal development: personalized development plans, large portfolio of learning solutions and many internal mobility opportunities, both locally and globally

• Health and well-being: Health insurance, in-house canteen with many healthy options
  

Come on board and join us at Satair, an Airbus Services Company
Please send us your application as soon as possible to get the opportunity to become part of an exceptional global team! We will close the position as soon as we find the right candidate.

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

When applying for the position, you accept our data privacy statement: http://www.SATAIR.com/privacy

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.