Processing Agent

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Overview

We are actively seeking to fill the role of Processing Agent. This role includes managing high volumes of phone calls and processing services with high degrees of efficiency.

This position requires an individual with excellent communication, data-review, data-entry, and problem-solving skills.

SUMMARY DESCRIPTION

I. ESSENTIAL DUTIES AND TASKS

• Data review and processing with high degrees of efficiency
• Collecting and processing payments through phone calls, utilizing the appropriate software and tools necessary
• Answering questions, communicating with callers and visitors in a professional manner
• Complying to all necessary security protocols

II. Qualifications and Requirements

The requirements listed below are representative of the knowledge, skills, and/or abilities required:

EDUCATION AND/OR EXPERIENCE:

High school diploma or equivalency.

Call center experience is highly preferred, but not required.

Money-handling experience is preferred, but not required.

Valid driver’s license issued within the United States.

LANGUAGE SKILLS:

Ability to read, write, type, and communicate fluently in English. Ability to present information and respond to questions to callers.

BACKGROUND CHECK:
All employees are required to submit to fingerprinting background check.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person