Product Manager, Performance

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At Optus, we don’t sit back and let the future happen to us - we’re out there growing it. By venturing into new technology and relentlessly improving every day, we’re crafting a better tomorrow for all Australians.

Our dynamic team values diversity, inclusion, and innovation to foster strong customer relationships.

As a Product Manager, Performance, you will play a pivotal role in our Mobility Product Growth team, supporting the development, analysis, and delivery of mobile product strategies. This role is perfect for someone with strong analytical and commercial skills who enjoys working with data to solve business problems and drive product performance.

You will:
Collect, analyse, and interpret data related to product & promotion performance, including customer acquisition, churn, usage patterns, and revenue/margin trends.

Watch and report on crucial metrics for mobile products, giving actionable insights to boost growth and profitability.

Assist in the development and evaluation of arguments for new products, pricing changes, and promotional offers.

Develop regular and ad hoc reports, dashboards, and presentations for internal customers.

Coordinate and track the progress of product initiatives, working with cross-functional teams to ensure timely and successful delivery.

Find opportunities to streamline processes, improve data quality, and enhance reporting capabilities.

Your skills to pay the bills

We are looking for someone who can bring their outstanding analytical and problem-solving skills to the table. You should have:

Strong commercial/financial/analytical and Excel modelling skills.

Bachelor’s degree or equivalent experience (or higher) and proficiency in Excel/Google Sheets for modelling, with experience in analytics tools such as Tableau, SQL, or Power BI.

7-10 years’ experience in product management/commercial/performance, ideally within the IT/Telecommunications or ECommerce industry.

Experience in development/management of acquisition and retention campaigns, ecommerce strategy, and digital marketing strategy.

A proactive great teammate attitude, willing to collaborate and learn in a dynamic environment.

Excellent communication skills to present findings clearly to both technical and non-technical audiences.

Perks we love at Optus

3 days in the office, 2 days remote – with flexible hours to suit!

Inclusive gender neutral paid Parental Leave of up to 16 weeks.

Competitive leave including 2 additional 'Connected Leave' days.

All Optus colleagues have access to resources, webinars, and support via the ‘Parents at Work portal.’

Own your own growth by accessing an extensive online and facilitator led learning catalogue.

Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email

AccessibleRecruitment@optus.com.au

or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.