Product Owner

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Product Owner do at Fiserv?

We are in the process of modernising our capabilities and adopting agile framework for delivery. We would like you to share your knowledge with the product and engineering teams and be part of this exciting change.

We want our teams to work together, reducing impediments and dependencies for the benefit of our customers. We are building a great culture that we are proud of and in which everyone is expected to play a part. If this sounds like something you’d enjoy, come and join us.

Job Responsibilities

You will have a rewarding remit that will primarily include managing ongoing product transformation across all our global markets. You should enjoy working in teams as you will need to engage with product owners & managers, engineers and architects across the organisation to deliver a best in class digital experience for our customers.

What you will do:

• Serve as the product owner in our core platform scrum team; which includes engineers, QA engineers and Scrum Master

• Maintain and effectively prioritize a large backlog by balancing and championing both business and customer needs

• Highlight product features in a manner clearly understandable to the development team while being the voice of the customer.

• Write user stories, including splitting user stories and specifying acceptance criteria using Jira

• Attend sprint planning and demo meetings to give feedback on sprint achievement, as well as to scrum team

• Own the product roadmap and prioritization of new markets and features

• Drive product development, as well as plan for product releases

• Provide reports to update management and stakeholders on product development operations

• Constantly exchange ideas with product owners and other stakeholders within the organization to identify areas that require improvements

• Design product requirements, compose documentation and complete testing ensuring all components are kept up to date

• Ensure implemented product features add value to end users and increase customer satisfaction

• Identify, champion and drive forward existing process improvements

What you will need to have:

• A passion for all things digital and payments.
• Good knowledge of the Payments industry with at least 5 years experience in this industry.
• Experience working in agile cross functional teams and delivering initiatives using scrum methodology (Certified Scrum Product Owner, preferred)
• A passion for team work and collaboration (in person and virtually)
• Proven problem-solving and organizational skills
• Good analytical skills with excellent attention to detail
• Self-motivation and a proactive mind set
• University Degree or relevant professional qualification
• Exceptional time management and organization skills to manage multiple projects/priorities and tasks in parallel
• Strong communications skills, both verbal and written; confidence to make clear and well-thought recommendations to influence decisions

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.