Product Owner

Title: Product Owner

Location: Galway (Hybrid)

About Ministry Brands
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for purpose-driven organisations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades.

Our Galway R&D centre is Ministry Brands' global AI R&D hub and is in the middle of a major expansion as we deliver a multi-year AI-native transformation of our product portfolio.

What You Will Do

The Product Owner owns the Product Backlog and Sprint Grooming sessions throughout the quarter. The Product Owner will help define business requirements, own routine planning based on defined business initiatives, and create user stories for each sprint. The Product Owner will be working with multiple products and must be strong in organisational and prioritisation skills.

Key Responsibilities

• Operates as a representative of the product team with development teams
• Owns the sprint and routine coordination of key initiatives
• Maintains high level knowledge of all product initiatives and communicates deadline changes to leadership in coordination with Product Ops
• Responsible for managing processes for key inputs, activities, outputs, & goals
• Collaborates with internal stakeholders to understand and anticipate their needs and translate them into product requirements
• Manages the product backlog and prioritises based on changing requirements
• Oversees all stages of product creation including design and development
• Creates user stories in a standardised format
• Liaisons with the product team and end-users to deliver updates
• Participates in sprint meetings and owns backlog refinement sessions
• Owns the completion of the committed initiatives in the quarter
• Mitigates roadblocks to achieve sprint/release goals
• Leads the product-release plans and sets expectations for delivery of new functionalities
• Serves as product ambassador internally and externally, sharing knowledge and answering questions

Who You Are

• Bachelor’s degree or an equivalent combination of education and experience in product management or business analysis with SaaS software
• 3+ years of experience with business analysis or equivalent
• Ability to engage and support cross-functional teams
• Excellent verbal and written communication, organisation and follow-up skills
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
• Experience launching product software for clients and consumers
• Ability to manage multiple projects in various stages, from infancy to delivery
• Ability to learn and understand various computer systems
• General understanding of web technology and the software development lifecycle
• Travel 10% – 15% for client and office visits

Preferred Skillset

• Multiple years’ experience in technology project management or business analysis within a bustling software or technology organisation
• Excellent relationship building skills and ability to work both individually and as a member of a team; internally, externally, intra and interdepartmentally
• Ability to manage from the big picture as well as dig into the details when needed
• Ability to handle multiple tasks with minimal supervision
• Strong client focus with exceptional collaboration and influencing skills
• Knowledge of Agile, Agile Product Lifecycle Management, Build vs Buy, Functional Specification, New Product Development, New Product Introduction, Product Demonstration, Product Requirements, Software Requirements Specification, User Research, Bug Tracking Software

What's in it for You

At Ministry Brands, we invest in our people and provide the support, flexibility, and opportunities you need to do your best work and grow your career.

• Hybrid working model based from our Galway office.
• 25 days annual leave plus public holidays.
• 100% employer-paid private health insurance, including cover for dependents.
• Dental coverage.
• Employer-matched pension scheme.
• Income protection and life assurance.
• Employee Assistance Programme (EAP) and wellbeing initiatives.
• Career development through mentorship, professional training, and certification opportunities.
• Galway Gym membership.
• Annual Volunteer Day.
• Amazing company culture!