Product Specialist

Product Specialist

Airtomic, Ducting Solutions:

Located in Franklin Indiana, Airtomic Ducting Solutions is a growing ducting aerospace solutions provider. Our dynamic team works closely together to support our customers and to ensure success of our business. We focus on providing our employees with opportunities to learn and grow. We provide our customers with best in class service. We strive understand our customers, market and product to maximize our results.

Position Summary:
Develops sales for MRO, OEM and Aftermarket Products for current and new customers, executing the strategic sales plan. Acts as a central point of contact between the assigned customer base and Airtomic Ducting Solutions. Assures we meet customer needs and provide the highest level of value to the customer at all times, communicating and coordinating with all departments, ensuring financial expectations are achieved while maintaining and developing current and future accounts.

Key Position Responsibilities:

• Acts proactively supporting safety at all times. Safety is ALWAYS first.
• Acts as a representative for the customer.
• Develops and maintains productive business relationships with current and potential customers, organizations, and partner companies
• Supports sales plan with the support of the Product Manager
• Develops customer pricing
• Performs market, customer, competitor, SWOT, data and other analysis
• Creates technical presentations and flyers for customer meetings and communication
• Develops a technical understanding of the Airtomic product
• Serves as a primary contact for customer inquiries, general correspondence, requesting technical and pricing data, and other business transactions.
• Provides customers with solutions supported by a business case and effective presentations.
• Provide clear, timely, responsiveness and detailed quotations to the assigned customer base
• Work with internal/external customers to clarify and resolve issues.
• Provide customer with product options, repair, exchange or purchase.
• Communicate technical information to the customer.
• Negotiate pricing, terms and delivery.
• Perform all other duties as required.

Act on behalf of Airtomic:

• Represent Airtomic in a professional, innovative, positive, pro-active manner.
• Work with customers forecasting repairs on a daily, monthly, quarterly, yearly, holiday requirements.
• Achieve optimal pricing.
• Grow sales
• Act on behalf of Airtomic for repair, OEM, part sales and PMA/SAR products
• In case of emergency, must be able to access the internal system to provide information to a customer or make the necessary changes to achieve necessary requirements
• Develop and deliver presentations, (Internal and External customers at all levels)
• Work with finance and customer to review and resolve open AR issues
• Primarily responsible for developing LTA pricing, based on customer specific requirements and internal pricing experience (for Product Manager and/or Executive approval)
• Maintain Data and Records

Results Oriented

• Annually grow key/top customer accounts
• Expand/Add new customers
• Cross-selling (parts and repairs)

Travel Requirements:

• Up to 25% travel (possible international travel)

Required qualification / Education / and/or Experience:

• Bachelor’s Degree or equivalent experience
• Minimum 3 years in industry environment focusing on customer relationships, accounting practices, sales and/or marketing.
• Must be multi-task/project oriented with the ability to work under pressure in a fast-paced industry meeting established timelines.
• Excellent verbal, writing, listening and interpersonal skills are required to interact with all functional levels of internal and external contacts.
• Detail orientated and organized.
• Computer literate and proficient with Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Willing to maintain availability via phone/email outside of regular working hours.
• Strong analytical and decision making skills with ability to exercise informed risk taking in order to make judgment calls
• Ability to prioritize and to work without close supervision
  
  Beneficial Qualifications, Skills and Experience:
• Worked at or with OEM or Overhaul Engine experience
• Lean Six Sigma Green Belt
• Formal negotiation training/experience
• Formal sales/public speaking training or experience
• Existing customer contacts

Reporting to this Position:

• None
• Works closely with Sales Agents
• Works closely with RBC Sales Agents

Relationships:

• Reports to Product Manager
• Daily interaction with customers
• Daily interaction with internal departments

We offer competitive compensation with bonus opportunities!
Excellent benefits including medical, dental, vision and company matched 401k plan.
Equal Opportunity Employer m/f/h/v

Education

• Bachelors or better

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group

Motivations

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.