Product Specialist Manager

About the job

We're looking for a Product Specialist Manager to lead and develop our international Product Specialist function from our headquarters in Herlev.

This is a hands-on leadership role in a company that is still building, scaling, and expanding into new markets. That means real ownership, real influence, and plenty of opportunities to shape both the team and the way we work.

You'll report directly to the Product Director and play a key role in connecting local market needs with product development across Flatpay's growing European footprint.

What you'll do

You will lead a team of seven Product Specialists across Denmark, Germany, Finland, France, Italy, the Netherlands, and the UK.
Each Product Specialist acts as the product ambassador for their market, owning the enablement, feedback collection, and local product understanding needed to ensure success in their country.
As their manager, your role is to help them succeed, develop, and scale their impact.

People & Performance
You will:

• Conduct regular 1:1s, performance reviews, and development conversations
• Coach Product Specialists through complex stakeholder management and cross-functional collaboration
• Own the recruitment and onboarding of new Product Specialists as the team expands into additional markets
• Support them in navigating different market conditions, priorities, and maturity levels
• Raise the bar for performance and continuously develop the function
• Ensure each market receives the product support and attention it needs

Market Intelligence
A key responsibility will be ensuring that valuable local insights reach the right people.
You will:

• Own the framework for collecting and communicating product feedback across all markets
• Ensure Product Managers receive structured, actionable insights rather than noise
• Drive accountability across the feedback loop, both from Product Specialists and Product Managers
• Help ensure that local market needs are understood and reflected in product decisions

Travelling
This is an international role and requires regular travel.
You should expect to visit local markets several times per month to support your team, strengthen collaboration, and assist with product launches and market initiatives.

Who you are

Hard requirements

• Prior experience managing a team – you have done this before and you have the scar tissue to show for it
• Strong commercial and business judgment – this role requires constant prioritization across competing demands, markets and stakeholders
• The ability to hold your own with senior stakeholders across product, sales, and local market leadership. A humble and respectful, but professional and stern attitude is required.

Strong indicators of success
You will likely thrive in this role if:

• You've worked in an environment that was still being built – where the process you needed did not exist yet, so you made one
• You communicate clearly across functions with different priorities and agendas
• You give feedback directly and early, not carefully and late
• You are willing to fail and learn, rather than play it safe and not develop

Industry experience is not a requirement. Smart people can learn payments.
What matters more is your ability to lead people, understand commercial realities, and operate effectively in an environment where not everything is already figured out.

Success in this role is not measured by direct revenue ownership. Instead, it's measured by how effectively your team enables local markets, strengthens product adoption, and helps Flatpay build products that work across Europe.

Most importantly, you understand that managing people across seven countries requires flexibility. What works in Denmark will not necessarily work in Italy, Germany, or the UK—and you're excited by that challenge.

About us