Product Support Coordinator

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Max Advanced Brakes is a retailer and distributor of automotive brake parts with a mission to make stopping power simple for consumers.

We specialize in brake pads, rotors, and related accessories which are manufactured to the highest quality of original equipment manufacturer (OEM) specifications. By investing in technology, our people, consumer education, and customer service, we strive to make acquiring quality brake parts simple for customers.

Established in 2010 with a vision to offer quality and extensively tested brake products at the best prices possible, today we remain steadfast to that same vision. Over the years as our customers’ needs have grown, we have scaled and developed an extensive physical distribution presence in Canada and USA to ensure we meet their demands for brakes in a timely and efficient manner.

To learn more about Max Advanced Brakes please visit www.maxbrakes.com

Responsibilities

• Coordinate with factories to follow up on parts development progress, including scheduling, monitoring, and reporting on project timelines and deliverables.
• Coordinate and participate in brainstorming sessions, and technical discussions to facilitate innovation and continuous improvement in product development processes.
• Provide technical support to internal teams and external partners, suppliers, and vendors, by responding to inquiries, providing technical documentation, and resolving technical issues in a timely and effective manner.
• Review documents, including technical specifications, design drawings, and other related documents, for specific requirements necessary for processing and ensure compliance with company standards and industry regulations.
• Research industry-relevant information to stay updated on the latest trends, technologies, and advancements in the field of automotive industry.
• Manage data collection of internal/external systems utilized by Max Advanced Brakes, ensuring data accuracy and integrity, and maintaining proper documentation.
• Participate in team meetings, training sessions, and professional development activities to enhance knowledge and skills related to R&D processes.
• Perform other duties as assigned, including supporting the overall operations of the Product Department, providing assistance and participating in cross-functional initiatives as needed.

Skills and Requirements

• Strong analytical and research skills to gather and interpret technical information from various sources.
• Excellent organizational and time management skills to handle multiple tasks and meet deadlines.
• Effective communication skills, both written and verbal, to collaborate with internal and external stakeholders.
• Ability to work independently and as part of a team, with a proactive and solution-oriented mindset.
• Knowledge of automotive braking systems and related industry is a plus.

Benefits of Working at Max Advanced Brakes:

• Career growth and development
• Competitive salary
• Flexible health benefits
• Be a part of a dynamic, diverse team
• Friendly work environment with in-house recreational activities
• Employee purchase discounts

Additional Information

Full-time permanent position

The candidate must be available from Monday to Friday 9:00AM -5:30PM

Transit accessible location

Max Advanced Brakes is an Equal Opportunity Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. We are proud to provide employment accommodation during the recruitment process. Should you require any accommodation(s), please indicate your needs on your cover letter and we will work with you to meet your accessibility needs.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Education:

• Secondary School (preferred)

Work Location: In person