Find Your Next Job
Product Support Engineer
Posted on March 3, 2025
- Singapore, Singapore
- 0 - 0 USD (yearly)
- Full Time

Apply to 500+ LinkedIn Jobs Automatically
Join a leading cybersecurity team committed to safeguarding critical business data and applications in both cloud and on-premise environments.
We’re seeking a Product Support Engineer to strengthen our team, support our clients, and drive security innovation.
Responsibilities:
- Provide expert-level support (Level 2/3) for application security, collaborating
with customers, partners, and internal teams. -
Troubleshoot complex technical issues, including performance bottlenecks,
system crashes, and security vulnerabilities. -
Deliver training sessions and create educational content to enhance team
knowledge. -
Manage customer escalations, offering effective solutions while adhering to
service level agreements (SLAs). -
Analyze support trends and work with product teams to improve our security
offerings. - Mentor junior engineers and contribute to the knowledge base with guides and technical articles.
Requirements:
- Experienced in technical support, specializing in network security and operating systems (Linux/UNIX)
-
Strong understanding of internet security, TCP/IP, HTTP, firewalls, and cloud
ecosystems (AWS, Azure, GCP). - Proficiency with tools like Wireshark, OpenSSL, and curl.
- Excellent communication and problem-solving skills.
- Ability to quickly grasp and apply new technologies and processes.
- Relevant certifications (CCNA, CISSP, AWS, etc.) will be advantageous, but not a must.
Other Information:
- Working Location: Suntec City
- Working Hours: Monday - Friday, 9am - 6pm
Apply to 500+ LinkedIn Jobs Automatically
Share with Friends!
Similar Jobs
Luminate Medical
Senior Quality Engineer
Shape the Face of Cancer Treatment at Luminate Medical Luminate Medical is on a mission to change …
Full Time | Galway, Ireland
Apply 19 hours, 23 minutes ago
Thales
Global Head Of Customer Engagement And Business Value Consulting (F/M/D)
Location: München, Germany We say HI*Human Intelligence – Welcome with Team Thales! Thal…
Full Time | München, Germany
Apply 19 hours, 24 minutes ago
NAVBLUE
Sales Manager
Function Sales, Marketing and Communication Location Toulouse, France Reference Contract type Perma…
Full Time | Toulouse, France
Apply 19 hours, 24 minutes ago
Mirantis
Senior Security Engineer
Company Description About Mirantis Mirantis is the Kubernetes-native AI infrastructure company, ena…
Full Time | Helsinki, Finland
Apply 19 hours, 25 minutes ago
Aalto University
Energy Systems Engineer
Job Title: Energy Systems Engineer (Project Employee/Project Specialist) Location: Aalto University…
Full Time | Espoo, Finland
Apply 19 hours, 25 minutes ago
PLAEX Building Systems Inc.
Executive Assistant & Business Systems Coordinator
NOTE – This position is eligible for Remote Work (work from home).About PLAEXPLAEX Building S…
Full Time | Dieppe, Canada
Apply 19 hours, 26 minutes ago
Apptad Inc
Azure Production Support/Sre
Job Title: Production Support Engineer (Azure Cloud) – Reliability and PROD EngineeringSkill:…
Full Time | Montréal, Canada
Apply 19 hours, 26 minutes ago
Siemens Healthineers
Product Engineer
Product Engineer Do you want to join us in helping to fight the world's most threatening diseases a…
Full Time | Dublin, Ireland
Apply 1 day, 19 hours ago