Program Coordinator

Program Coordinator (2 Ongoing Positions)

Positions available:

• Program Coordinator - Award Courses (full time - 5 days per week)
• Program Coordinator - Training Courses (part time - 4 days per week)

We are looking for two organised and approachable Program Coordinators to support high-quality learning experiences across our Award Courses and Training teams. In these roles, you will have the opportunity to:

• Coordinate the people, resources and administration that support effective course delivery.
• Work closely with students, lecturers and colleagues across AFTRS to provide responsive support and resolve day-to-day issues.
• Improve systems and processes at Australia’s national screen and audio school.

Salary: AFTRS Level 5.1 - $81,925 per annum (pro-rata) plus 15.4% super and excellent benefits.

Close Date: The closing date for applications is Sunday 22 November 2026, 11:59pm. Late applications cannot be accepted.

Apply: via the AFTRS Jobs Portal

About AFTRS

AFTRS is the national screen and broadcast school. Working hand-in-hand with the screen and broadcast industries, AFTRS is a global centre of excellence that delivers the highest level of screen and broadcast education, training and research across Australia.

About the Roles

Both positions support the planning and delivery of courses through effective administration, resource coordination, stakeholder communication and accurate digital records. Working as part of a small team, you will help ensure courses are well prepared, enquiries are handled promptly and delivery issues are addressed or referred appropriately.

Program Coordinator – Award Courses

Based in the Teaching & Learning division and reporting to the Head of Program Resourcing, this role works closely with the program teaching team to support award course delivery on campus and online.

You will coordinate course resources, liaise with students and lecturers, prepare guest lecturer contracts and maintain learning materials in Moodle or other learning management systems. The role also supports the academic calendar and day-to-day academic processes, including coordinating teaching schedules and key dates, keeping students and staff informed of upcoming requirements, supporting student engagement monitoring and referring identified issues to the appropriate staff.

Program Coordinator – Training Courses

Based in the Partnerships & Development division and reporting to the Head of Training, this role supports training delivery on campus, online and offsite especially in Short Courses

You will coordinate course arrangements, liaise with freelance lecturers and participants, prepare lecturer contracts and support onboarding. The role maintains learning management system materials and customer relationship management records, including , budgets and reporting, and helps monitor course delivery, participant experience and student engagement.

Key Accountabilities

Across both roles

• Program and Resource Coordination: Support course planning and day-to-day delivery, including booking rooms, equipment and online class links and coordinating arrangements with relevant teams.
• Student and Lecturer Support: Respond to enquiries, provide accurate and timely information, maintain constructive relationships and refer matters appropriately.
• Lecturer Contracting and Onboarding: Prepare guest or freelance lecturer contracts and help ensure lecturers understand relevant AFTRS requirements, work health and safety information and expected deliverables.
• Digital Administration and Learning Resources: Maintain accurate course records and learning management system materials, and assist with preparing basic learning resources.
• Budget Monitoring and Reporting: Work with the relevant manager to monitor course budgets, undertake first-level research and analysis, and support reporting and issue identification.
• Technical Support: Assist with the setup of online and hybrid classes, provide basic classroom equipment support and arrange further assistance when required.
• Collaboration and Continuous Improvement: Work across teams to improve administrative processes, document workflows and support consistent course delivery.
• Other Duties: There may be a requirement to undertake tasks outside the scope of the responsibilities listed to support the organisation. AFTRS will engage in a conversation should these tasks arise.

Award Courses - Additional Focus

• Student Engagement and Academic Process Administration: Support the academic calendar and day-to-day academic processes, including coordinating teaching schedules, key dates and program milestones. Help monitor student engagement and refer concerns to the Program Convenor or Student Engagement Manager.
• Teaching Team and Program Support: Work with the Program Convenor and teaching team to coordinate program communications to students and staff, and contribute to consistent systems and processes across award programs.

Training Courses - Additional Focus

• CRM and Enrolment Administration: Maintain customer relationship management records covering budgets and reporting.
• Course Delivery Monitoring: Work with the Head of Training to update and monitor course curriculum, delivery schedules and budgets, and support reporting on participant experience, engagement and lecturer delivery.

About you – You Have:

For Award Courses

Experience in higher education or student administration would be particularly valuable, including working with academic calendars, teaching schedules and program timelines. You will be comfortable working closely with academics and teaching teams, keeping academic processes on track and using sound judgement about when to escalate issues to the appropriate staff.

For Training Courses

Experience coordinating training, short courses or events would be particularly valuable, alongside a customer service focus and an understanding of commercial priorities. You will bring a professional and approachable communication style, confidence liaising with external stakeholders, and experience coordinating freelancers or suppliers. Experience using Salesforce or a similar customer relationship management system would be advantageous.

Successful applicants will be required to:

• Hold the unrestricted and indefinite Right to Work in Australia at the time of applying.
• Undertake a NSW Working with Children Check.

Willingness to work flexible hours, including occasional evening and weekend work, is desirable.

Diversity, Flexibility and Accessibility

As a creative organisation, we understand the importance of offering flexible working to support your own creativity, wellbeing, and balance. We will genuinely consider applications for job share and part time working. We also support working from home and flexible working hours.

AFTRS is committed to building a richly diverse staff and faculty. AFTRS actively supports and appreciates workplace diversity, First Nations values, and we strongly encourage and welcome applicants from Aboriginal and Torres Strait Islander people, people from a wide range of backgrounds, and people with a disability.

We are committed to providing reasonable adjustments through our recruitment and selection process. Requests for reasonable adjustments will be treated confidentially and will not disadvantage your application. If you require any support or reasonable adjustments during the recruitment process, please email jobs@aftrs.edu.au or call 02 9805 6610. Further information can be found in the AFTRS Candidate Accessibility Pack.