Program Coordinator

Who we are

BTS is a consulting and leadership development company that helps organizations achieve tangible business results from their people development initiatives. BTS adds value to its clients through a suite of practice area: Strategic Alignment and Business Acumen, Leadership and Coaching, Change and Transformation.

At BTS, we enable leaders to practice making real-life business, management, and sales decisions in a safe environment. We provide experiential learning-based experiences and believe strongly in the idea of having people convince themselves that they need to do things differently when their organization needs them to change their behaviors in a certain context. The tools we use – business simulations, scenario simulations, engage maps, boards, digital technology etc. – allow participants to make decisions, understand the consequences, and experience the results as they would in their job.

With over 1,100 professionals serving 450+ clients—including 70% of the Fortune 100—we empower organizations to navigate change and drive growth. For more information, please visit www.bts.com.

Our #1 Value is Positive Spirit and Fun!

We are looking for a proactive and detail-oriented Program Coordinator to support the successful rollout of global learning & development programs. You will be joining the Projects, Resourcing, and Operations (PRO) APAC team and managing globally rolled out projects.

Program Coordinator is responsible for overseeing the successful implementation and roll-out of our leadership development programs. Someone who is detail-oriented, deadline-driven, and highly organized. This role is critical to our service delivery and ongoing growth and serves as an entry point into our company and the wider learning and development industry. You will be providing support on the operational side of our programs. You are the professional first point of contact for the other regions’ program coordinators and external faculties throughout the implementation of a learning program. An outgoing, collaborative communication style will be essential.

Responsibilities:

• Collaborate with the PRO APAC team and making sure high quality of project management is achieved, e.g., following up with the post-workshop evaluation scores, bringing problems/issues/potential risks to the key stakeholders’ attention, etc.
• Serving as the point of contact for external facilitators
• Scheduling and coordinating of resources, including staffing of facilitators as required by project
• Monitoring and assessing the progress of program
• Allocate 60% of your time to managing GAM projects and 40% to maintaining data in our cloud-based Enterprise Resource Planning (ERP) system (Salesforce).
• Uploading project information relating to global and local projects on ERP system. This includes creating new ERP entries, staffing resources, inputting fees as per SOW, uploading post-workshop evaluation scores, and everything else relating to the workshops

Candidate to possess:

• 1–3 years of experience managing large-scale or complex learning programs
• Excellent project management skills, with the ability to coordinate multiple program rollouts/projects at the same time
• Proactive and have strong problem-solving and planning skills
• Detail-oriented and process-oriented
• Fluency in English is required
• Strong communication and interpersonal skills, with an authentic presence that builds trust and credibility
• Be able to take calls with global offices (in US/EU), which might happen after normal working hours (once a month or less)
• Experience with ERP systems, particularly Salesforce, is a plus.

We offer:

• Competitive compensation and benefits
• Opportunities to work with top global companies across diverse industries
• Exposure to multicultural teams and a collaborative, high-energy environment
• A fun, casual, and professional workplace that fosters individual growth, freedom, and responsibility

Application Process

• To apply, please follow these steps:
• Submit your application online: BTS Careers
• Include a cover letter explaining your interest in BTS
• Keep your CV concise (maximum 2 pages)