Program Director

Job Title: Program Director

Classification: Full-Time, Salary

Department: Administrative

Reports to: Executive Director

Critical Crisis Communication Relationship: Executive Director; Open Arms Board Chair or appointed Decision Maker; Public Information Officer (PIO) and/or Assistant Public Information Officer, (APIO); All Members of Crisis Communication Team per Crisis Communication Plan Before, During, and After Crises;); and All Internal and External Stakeholders; Prospects; Donors

Major Duties:

Responsible for overseeing and supervising all residential programs and ensuring all therapeutic and clinical needs and requirements are met. Oversees the Residential Facility and any other services provided by local agencies. Receives supervision and guidance from the Executive Director and will assume other duties as directed.

General Responsibilities:

· Serves as a manager of program responsibilities as they relate to clinical and community services

· Maintains job descriptions and minimum performance standards for all personnel positions that are part of program

· Maintains all documents, correspondence and files as appropriate

· Advises the Executive Director on issues in the area of program, and community services.

· Develops budgets, reports, etc. as required by the Executive Director

· Supervises specific projects as assigned by the Executive Director

· Coordinates activities and programs with other program staff.

· Assures all legal requirements are met.

· Assures all Contract and Licensing requirements are met.

· Assist Case Manager in casework and counseling as needed and all court matters

· Supervise all aspects of program services.

· Program Director will have a role in Performance Improvement, i.e., review of all incidents, employee turn-over within the program, etc.

· Follow directions of Open Arms Executive Director

· Development of Policies and procedures within the programs.

· Ensures all new staff members are trained in TCI/De-escalation and program policies, procedures and expectations.

· Evaluating outcome measures: Review, track, and evaluate data entered into IARCA.

· Provide oversight and training as needed of CANS and IARCA to case managers.

· Provide on-going training opportunities for Case Managers and Direct care staff.

· Track Critical incidents and occupancy and report to state monthly.

· Maintain spreadsheet of intakes and discharges within the program.

· Oversee all audits including licensing, contract, and accreditation. Ensure standards are maintained on an ongoing basis.

Factor 1 Skills. Knowledge and Abilities required by the position

• • Bachelor’s degree from an accredited college or university, plus 5 years of paid experience in Human Services related field, 2 of which have been in a responsible supervisory or administrative capacity OR
• • Master’s degree with 3 years’ experience in Human Service related field.
• • Above average oral and written communication skills
• •_ At least 30 years old, no criminal record, valid driver’s license, and pass physical examination._

Factor 2 Supervisory Controls

• The Program Director is under the supervision of the Executive Director. The Program Director provides routine and special reports, summaries, and presentation of plans, progress and problems of all program areas.

• Sits in and participates in all management team meeting and activities.

Factor 3 Staff Oversight:

• Provide Supervision to Case Managers within the program.

• Ensure all staff have received evaluation per OACM policy, procedure and practice.

• Oversight of hiring, training, and termination of staff in coordination with Executive Director.

Factor 4 Guidelines

• Applicable Federal, State, Local and Agency policies and procedures.

• Department of Child Services Clinical Audit Standards

Factor 5: Physical Demands

• Work is sedentary in nature. Some bending, walking, carrying reports or presentation materials, etc., are necessary to accomplish assigned duties. Travel as required is necessary to attend meetings, make presentations, and represent OACM at official functions. Travel to Indianapolis required for state held meetings and trainings.

Factor 6 Work Environment

• Work is performed in a well-lit, office environment

Job Type: Full-time

Pay: $40,000.00 - $41,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Human resources: 3 years (Required)
• Human resources management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Lyons, IN 47443 (Required)

Ability to Relocate:

• Lyons, IN 47443: Relocate before starting work (Required)

Work Location: In person