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The Salvation Army

Program Manager

Posted on Nov. 22, 2024

  • Full Time

Program Manager
Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Supported Housing Program provides supported accommodation and psychosocial support for clients with low to mild mental health needs, including those with episodic intensive needs. This role coordinates multi-disciplinary support with health partners to implement mental health plans that assist clients in maintaining tenancy, while also supervising staff and programs for clients at House 49 and those participating in community or Salvation Army Mission programs.
The Hub operates as a day centre and community space, assisting people experiencing or at risk of homelessness. It is designed to provide a safe space for clients to seek respite, shelter, and access dignity services.
The Katherine Outreach Program supports individuals in the Katherine and Big Rivers Region who have come into contact with the criminal justice system. The program aims to provide case management support and cultural connection to assist them in remaining in or reintegrating into their community and adopting pro-social attitudes and behaviours.
About the role
We are seeking a values-driven and proactive Program Manager, at our Darwin location. Reporting to the State Manager - AOD & Homelessness, this is a permanent, full-time position.
Salary and conditions are in accordance with the SCHADS Award, level 7.
Ability and willingness to be on call and work outside normal business hours, as required. Ability to travel often to Katherine/Big Rivers Region required.
You will successfully
  • Ensure high-quality, effective, client focused and responsive service delivery in accordance with the service delivery guidelines by providing leadership to staff in all day-to-day aspects of their roles.
  • Monitor and review program and service delivery to ensure best practice and internal and external service needs are met.
  • Ensure case management documentation, records and data is collected in line with TSA policy and procedure. There may also be generic deliverables that are common to some or many roles
  • TSA risk management policy and procedures are adhered to and monitored to ensure the safety and well-being of clients, employees and visitors, and the continuation of operations.
  • Monitor financial performance to ensure annual budgets are met.
  • Maintain and grow partnerships in housing and accommodation options.
  • Maintain reporting requirements and acquittals.
You will have (Requisite Skills & Qualifications)
  • Degree level qualifications in a relevant field
  • Extensive relevant experience in a leadership role or equivalent in supported accommodation.
  • Knowledge and experience within the homelessness and mental health sector.
  • A current First Aid certificate or willingness to obtain.
  • A current NT driver’s license.
  • Ability and willingness to be on call and work outside normal business hours, as required.
  • Ability to travel often to Katherine/Big Rivers Region
What we offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration

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