Project Manager

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Job Title: Restoration Project Manager

Location: Kelowna, BC

Company: First General Services of Kelowna & Okanagan Valley

Position Type: Full-Time

Industry: Restoration

Compensation: $35-$40 per hour based on experience + overtime + bonuses +benefits package

About Us:

First General Services of Kelowna & Okanagan Valley is a trusted leader in residential and commercial property restoration, specializing in water, fire & smoke, mold, and storm damage. We create peace of mind by leading our clients through restoration with expertise and care. As we grow in the Okanagan, we're looking for strong professionals who want to grow with us and be part of a team that values expertise, efficiency, and client care.

Position Overview:

We are seeking a Project Manager with proven experience in the restoration industry. The successful candidate will be responsible for coordinating and executing restoration projects while ensuring top-tier service and quality from start to finish.

Responsibilities:

- Coordinate restoration projects

- Coordinate trades, vendors, and subcontractors efficiently

- Take emergency calls, site assessments, photo documentation, initial loss reports, data entry (Xactimate and XactAnalysis knowledge and experience is REQUIRED)

- Track timelines, budgets, materials, and documentation

- Maintain open, respectful and honest communication with homeowners, insurance adjusters, and internal teams

- Conduct regular site visits to ensure work is progressing to standards and schedule

- Maintain accurate records in project management software

- Perform invoicing, scheduling work, dispatching crews, job costing, and change orders

Qualifications:

- 2+ years of experience in restoration or construction project coordination

- Strong understanding of restoration industry practices (IICRC certification required) and construction knowledge

- Experience with Xactimate, XactAnalysis and Encircle estimating software

- Excellent communication, leadership, and problem-solving skills

- Highly organized and detail-oriented with the ability to multitask

- Valid driver's license and reliable transportation

- Ability to work on-call on nights, weekends and holidays as needed (rotating schedule)

- Criminal record check

- Ability to communicate often and respectfully with clients and insurance adjusters

What We Offer:

- Competitive pay based on experience

- Opportunities for professional growth with certifications, training and courses as well as advancement to Project Manager and Sr. Project Manager positions

- Bonus incentives based on sales production

- Overtime pay

- Extended health and dental benefits after 3 months employment

- Paid vacation and holidays

- A collaborative team culture where your experience is valued

- Ability to work from home and or in office

- Casual dress and uniform attire

- Company phone, laptop and email address provided

- Company vehicle possibility

Apply Today:

Send your resume and a short cover letter to kelowna@firstgeneral.ca with the subject line:

“Project Manager Application – [Your Name]"

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $35.00-$40.00 per hour

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Company car
• Company events
• Dental care
• Extended health care
• Mileage reimbursement
• On-site parking
• Paid time off
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Application question(s):

• Supply a Criminal record check

Experience:

• Restoration: 2 years (required)
• Xactimate & Xact Analysis : 1 year (required)

Language:

• English (required)

Licence/Certification:

• IICRC Certification (required)
• Driving Licence (required)
• Basic first aid (preferred)

Location:

• Kelowna, BC V1Y 5V5 (required)

Work Location: In person