Project Manager - Biopharma Agency

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Company Overview

MEDUCOM Health Inc. is a full-service, integrated healthcare communications agency based in Guelph, Ontario. We are dedicated to delivering innovative pharmaceutical marketing, medical advertising, and healthcare education services that enhance communication between marketers and physicians across Canada.

Position Description

As a Project Manager at MEDUCOM, you will be an integral part of a multidisciplinary team focused on a variety of internal and external projects and tasks in the development and execution of innovative communications and marketing programs. Within the Client Service team, you will work diligently to uphold the team’s core purpose: to foster trusted relationships through strategic project execution that achieves brand objectives, elevating clients and making their lives easier.

Primary Accountabilities

Provide strategic guidance to clients in the management of projects

• Oversee critical paths and timelines along with appropriate follow-up to ensure timely delivery of programs
• Assess budget and project scope to ensure final products being delivered to meet client expectations
• Offer strategic input to clients for current and future projects, positioning MEDUCOM as a strategic partner
• Negotiate with industry regulatory bodies i.e. PAAB, CFPC, RCPSC, etc.

Be recognized as a strategic partner for the clients within your book of business

• Provide strategic, creative & tactical direction for program/project conceptualization, development & execution
• Elicit team leadership to fulfill all elements of ongoing and new project development, delivery and budget management

Deliver first-class service and build trusted relationships with clients by embodying an adaptable, customer service and growth-oriented attitude

• Liaise with clients and internal team members by e-mail and phone for successful project execution
• Respond to all client requests in a timely manner, prioritizing appropriately and effectively, without reminders needed
• Anticipate client needs proactively and address them with professionalism

Demonstrate MEDUCOM’s high standards for quality and integrity by exhibiting exceptional attention to detail, creativity and resourcefulness

• Consistently deliver error-free and brand-enhancing written and verbal communications
• Plan and manage live event logistics to MEDUCOMs high quality standard (travel within Canada & US may be required)

Expand industry knowledge to broaden opportunities for client acquisition and service offerings

• Understand the brands you work on and how MEDUCOM can support clients in achieving /exceeding their objectives
• Stay up to date with industry guidelines and standards to position MEDUCOM as a leading partner

Essential Skills & Qualifications

• A university degree, preferably in biological or life sciences (i.e. biology, biochemistry, physiology, pharmacology)
• Previous experience (min 3 years) in a pharmaceutical/healthcare communications agency client service role
• A thorough and intuitive understanding of pharmaceutical & biotech industry standards with excellent strategic and tactical capabilities
• Polished oral and written communication skills that allow you to relate easily to a wide variety of individuals
• A passion for project management and proven time management skills with attention to detail and accuracy
• Superior organization and the ability to prioritize effectively
• Superior computer skills in programs including (but not limited to) Microsoft Word, PowerPoint and Excel
• Proven problem solving and analytical skills in a creative, dynamic, multitasking environment
• Uncompromised customer service and communication skills necessary to build and maintain client relationships
• Energy, motivation, adaptable, ‘can-do’ attitude along with the perseverance and patience to see projects through to completion
• Proven ability to integrate AI and new technology for continuous improvement

Call-To-Action If you're ready to make an impact in the healthcare communications industry and lead transformative projects at MEDUCOM Health Inc., we invite you to apply today!

Job Types: Full-time, Permanent

Pay: $85,000.00-$90,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Ability to commute/relocate:

• Guelph, ON N1K 1S6: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (required)

Work Location: Hybrid remote in Guelph, ON N1K 1S6