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Property Manager

Posted on Dec. 6, 2024

Philadelphia, United States of America
84865.0 - 107459.0 USD (yearly)

Full Time

Who We Are

Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.

Netrality offers comprehensive and competitive benefits to our employees, notably:

Multiple offerings for medical, dental, and vision insurance
Company-paid life, short- and long-term disability, and AD&D insurance
Paid parental leave, fertility support, 401k matching
Employee discount services through our partners savings platform
$1:$1 company match for all eligible charitable gifts

Who We Need

The Property Manager serves as a key member of the property management team which oversees all building operations, tenant relationships, events, and more at Netrality’s flagship property, 401 N. Broad St, Philadelphia. The successful team member will leverage their commercial property management experience to assist with a variety of financial and operational responsibilities, including financial reporting, property management, customer service, and contract management.

Netrality is a close-knit team of A-players. This is an opportunity for the right person to establish efficiencies and best practices that suit the growing needs of Netrality, our data center customers, and tenants.

Description of Responsibilities

Establish sound relationships with all tenants and customers
Management of capital improvement projects and associated vendor management
Oversight of Tenant Services Coordinator and their responsibilities including all front desk responsibilities, badging, site access, etc.
Support onsite team through events and training opportunities
Represent Netrality through partnership with local professional networks and industry organizations
Partner with fellow site leadership to ensure preventative maintenance and safety procedures are adhered to at all times
Manage information flow in a timely and accurate manner
Thrive in a face-paced environment, managing competing priorities
Be curious and inquisitive about understanding and improving business processes
Be a team player with the ability to work and communicate across a variety of business units and management levels
Receive and process/code all invoices through company's billing system. Obtain and attach appropriate backup documentation
Generate all vendor Service Contracts, Addendums, Work Orders and Purchase Orders. Organize and file those documents upon completion
Ensure company has current/accurate Certificates of Insurance for all Tenants and vendors
Record hours worked by onsite contractors and headcount on a monthly basis
Work with vendors on any outstanding invoices or invoice discrepancies
Respond to Tenant requests and needs; coordinate efforts with the Operation teams to resolve issues
Review and execute all Tenant charges, including additional billings such as Electric Usage, Cross Connect fees, Smart Hand service fees, Tenant bill backs, etc.
Assist with Accounts Receivable and Accounts Payable, including collection of rent, accruals, payment of expenses, CAM estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation
Manage annual budgets, forecasts, monthly reports, and variance reports, including accruals, journal entries, and detailed financial reporting
Establish and maintain effective working relationships with internal and external tenants and vendors
Send out Tenant notifications; keep all Tenant lease files and all vendor files current and accurate.
General office duties including ordering/tracking office supplies, sending overnight shipments, arranging lunches, answering office calls, sorting mail, etc.
Communicate regularly with management and various business units
Provide ad-hoc support and complete requests as needed

Position Requirements and Desired Skills

A minimum of 5+ years of experience in commercial property management (250,000 sf and above)
High school diploma required; bachelors degree strongly preferred
Proven exposure of increased management experience leading others
A strong understanding of financial terms and principles, plus the ability to analyze financial statements
Considerable knowledge of commercial leases and vendor contracts
An extensive understanding of commercial real estate terminology
Extensive experience with budget management process for large commercial buildings
Work experience in an office environment and knowledgeable of office procedures
Strong experience with office management systems, MS Office and Excel
Familiarity with online calendars and cloud systems
Experience using office equipment, including printers
Excellent communication skills (via phone, email and in-person)
Experience exercising discretion and confidentiality with sensitive company information
Excellent organizational skills with an ability to think proactively and prioritize work
Be a detail-oriented problem solver, working towards meaningful solutions always
Experience working independently as well as collaboratively; effectively managing priorities while meeting hard deadlines
Ability to work cross-functionally with ease
Self-motivated, initiative taker
Highest ethical and professional conduct and integrity
Adhere to all guidelines and expectations set forth in company’s corporate handbook