(Pt Morning) Driven Barista / Supervisor: Leading In Coffee With Unity, Positivity, And Mastery

About Us:

Welcome to the UNITED Coffee House & Co team – where coffee is more than just a beverage; it’s a crafted experience. Located in the heart of Dublin, we’re a community-focused coffee house dedicated to delivering exceptional coffee, healthy food options, social responsibility, and environmental care. We’re looking for an Assistant Supervisor to support our team, help maintain our high standards, and ensure every detail of the café—from beverages to environment—is prepared to delight our customers.

Our Mission:

Our mission is simple yet powerful: to make a positive impact on the well-being of our community and the planet. Through meticulously crafted coffee, outstanding service, healthy food, and a sense of togetherness, we elevate the café experience.

Why Join Our Team:

• Be Part of Excellence: Help maintain our high standards in coffee, food quality, and customer service.
• Impactful Role: Take part in socially and environmentally responsible practices as part of a forward-thinking team.
• Career Growth: Gain opportunities for personal and professional growth within the company.
• Supportive Culture: Join a team that values flexibility, resilience, and growth, encouraging everyone to improve together.
• Future Opportunities: With our expansion plans, including a second location and pop-up sites, this role offers room for growth and leadership.

Job Description:

Schedule: 5:45 am - 11 am (Flexibility needed)

As an Assistant Supervisor at UNITED Coffee House & Co, you’ll play a key role in maintaining our café's standards and setting up the shop for a successful day. Here’s what the role involves:

• Set Up Shop for Opening: Arrive early to prepare the café for opening, including arranging the FOH, brewing the first batches of coffee, and ensuring all areas are guest-ready.
• Beverage Preparation: Craft specialty coffee and other beverages with high standards, focusing on consistency and quality.
• FOH (Front of House) Support as Needed: Step in to provide exceptional customer service, embodying the face of UNITED when required. Create a welcoming and engaging experience for every guest, ensuring high standards are met during peak times or whenever additional support is necessary.
• Daily Operations Assistance: Support smooth daily tasks, including customer interactions, order management, and maintaining cleanliness and organization in the café.
• Assist with Inventory and Supply Management: Help track stock levels and ensure necessary supplies are available for seamless operations.
• Train and Guide Team Members: Support colleagues in aligning with our standards and values, fostering a collaborative environment.
• Address Customer Inquiries: Resolve any issues with professionalism, ensuring a positive experience for every guest.
• Collaborate with the Supervisor: Work closely to enhance service and efficiency, contributing ideas for improvement.
• Social Media Collaboration: Be comfortable featuring in our social media content, such as Instagram and TikTok, to connect with our community and showcase our coffee expertise and café environment.
• Keep a Clean and Organized Café Environment: Ensure that the café remains welcoming and tidy for customers and staff alike.

Required Qualifications/Skills:

• Experience in a café or similar environment.
• Strong understanding of coffee excellence.
• Effective communication and organizational skills.
• Positive leadership skills with a supportive approach.
• Passion for quality.
• Attention to detail.
• Ability to take initiative in accordance with directions given by the supervisor.

Ideal Candidate Profile:

Our ideal Assistant Supervisor embodies the UNITED spirit. They are:

• Friendly and Energetic: Naturally warm, positive, and passionate about creating a welcoming atmosphere, setting the tone for an inviting customer experience.
• Enthusiastic and Positive: Approaches each day with a can-do attitude, ready to face challenges with optimism and inspire positivity in others.
• Organized and Reliable: Able to handle tasks efficiently and ensure consistency, helping maintain smooth operations, even during busy times.
• Passionate about High-Quality Coffee and Beverages: Driven by a love for specialty coffee, constantly striving to learn more and perfect the craft.
• Quick to Learn and Adapt: Embraces new information and changes easily, showing agility in a dynamic café environment.
• Collaborative and Professional: Works well with the team, communicates effectively, and treats colleagues and customers with respect, upholding a high standard of professionalism.
• Resilient and Adaptable: Approaches challenges and setbacks with determination and an open mind, continually adjusting to ensure success.
• Growth-Oriented: Seeks opportunities for learning, improvement, and professional development, embracing change with enthusiasm.

Positive Mindset and Professional Attitude:

At UNITED Coffee House & Co, we believe in the power of a positive mindset and professionalism. We are looking for individuals who bring enthusiasm, communicate effectively, and thrive in a team environment. A welcoming and uplifting atmosphere is as essential as crafting the perfect cup of coffee. If you bring positivity, professionalism, resilience, and a growth-oriented mindset, we encourage you to apply.

Benefits:

• Gym membership
• Monthly meditation classes
• 2 weeks of paid holidays per year
• Profit-sharing
• Bi-weekly payment

Application Process:

Embark on a rewarding journey with us. Here’s how the application process works:

• Initial interview (45 minutes maximum)
• Trial shift (3 hours maximum)
• Final interview (45 minutes maximum)

Job Type: Part-time

Pay: From €15.00 per hour

Expected hours: 20 – 25 per week

Additional pay:

• Quarterly bonus

Benefits:

• Bike to work scheme
• Gym membership
• Profit sharing
• Store discount
• Wellness program

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Dublin 04, CO. Dublin: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Can you please share a specific experience or moment that ignited your passion for leadership and management, and made you want to pursue a career in it?
• How do you envision your role and contributions evolving within the hospitality industry in the coming years?
• How do you handle challenging situations or difficult interactions in a professional environment, and what steps do you take to maintain a positive attitude during such times?
• Can you do latte art (Heart, Tulip, Rosetta)?
• Our business requires flexibility with scheduling, including shift changes and full-time coverage for holidays or sick days. Are you available to work flexible hours and occasional full-time shifts when needed? Please describe your availability and how comfortable you are with last-minute schedule changes.
• Do you actively incorporate social and environmental responsibility into your personal and professional life? If so, could you provide some examples?
• Where do you see yourself professionally in the next five to ten years?
• Are you happy with doing part-time work (05.45 am - 11.00 am Monday to Friday)? Please also provide details of your current work authorization status in Ireland (e.g., Irish citizen, EU/EEA/Swiss citizen, visa, etc.), as well as any restrictions or preferences related to your availability.
• How long would it take you to get to UNITED if you start at 05:45 am, and what mode of transportation do you use?
• Are you comfortable participating in social media content creation, such as appearing in posts or videos for our Instagram and TikTok channels?

Experience:

• Cafe environment: 1 year (required)

Work Location: In person

Reference ID: Supervisor01