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Quality Assistant

Posted on Sept. 9, 2025

  • Utica, United States of America
  • 20.0 - 22.0 USD (hourly)
  • Full Time

Quality Assistant

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Quality and Compliance Specialist

Ready for a life-changing career where every day brings new possibilities? The Arc Oneida-Lewis, a pioneer in championing individuals with disabilities, invites you to step into the role of Quality and Compliance Specialist.


ABOUT THE ROLE:

The Quality and Compliance Specialist ensures the delivery of high-quality services in line with state and federal regulations within the Residential Supports department. They work closely with leadership and staff to monitor and implement recommendations from state reviews, investigations, and compliance concerns. The specialist helps develop tools for monitoring processes, drafts compliance and quality improvement reports, and conducts safety inspections and audits. They also assist in the creation of corrective action plans and ensure staff completes required training.

In addition to their compliance responsibilities, the specialist maintains communication with team members to foster a positive service environment and may participate in agency-wide committees. They are responsible for maintaining confidentiality and proper documentation in line with agency standards. The role requires strong organizational, communication, and collaboration skills to effectively monitor and support compliance efforts across the department.

Schedule/Hours

  • Full Time: 40 Hrs
  • Must be able to work flexible schedules to include some Evening/Overnight/Weekend availability


Qualifications

Any combination of education and experience, which, in the judgment of the employer, equals the below standards:

  • Bachelor's degree in human services or related field
  • Minimum of three years' experience working in the human services field
  • Must be willing and able to have medication certification and maintain certification.
  • Valid NYS Drivers License


PAY & PERKS:

  • Pay Rate: $20-$22/hr
  • Mileage Reimbursement

Additionally, we offer superb benefits and perks, including:

  • A comprehensive benefit package
  • Generous paid time off
  • Paid training


If you want a rewarding career with the ability to make a difference in the lives of people with disabilities, apply today!

WHAT SETS US APART:

Founded in 1954, The Arc, Oneida-Lewis Chapter is a premier human services agency in the healthcare field. Our agency was started by parents who envisioned a rich, full life for their children with disabilities, inclusive of their community. Many of those families still champion these efforts today. We employ 700 staff and support over 1,400 people throughout Oneida and Lewis Counties. We provide a full spectrum of educational, vocational, employment, residential, family support, guardianship, respite, recreational, and day habilitation for people with developmental disabilities and their families. We own and operate integrated businesses in our community, including our Progress Industries business enterprise, a leading supply chain partner for small and large companies regionally and nationally.

The Arc Oneida-Lewis, where making a meaningful impact is not just a job; it's a calling! As a premier provider of services, support, and advocacy for individuals with developmental, intellectual, or physical disabilities, we are dedicated to enriching lives and fostering inclusion. Our mission is clear: to provide a full spectrum of educational, vocational, employment, residential, family support, and a myriad of other services for people with developmental disabilities and their families.

Our employees thrive in an inclusive and positive work culture that values collaboration, empathy, and a commitment to making a difference. Joining our team means becoming part of a community that is not just about work but about building a supportive environment where everyone can flourish. More than a workplace-be part of a team dedicated to changing lives!

The Arc firmly believes in and subscribes to fair employment practices and opens its facilities to every qualified person. In all employment practices, and related decisions, we are committed to prohibiting discrimination on the basis of race, color, creed, national origin, religion, sex, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, predisposition or carrier status, military status, domestic violence victim status, non-job related conviction record, Vietnam-era or special disabled veteran status, or any other category protected by applicable law.


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