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Quality Assurance Analyst

Posted on Feb. 13, 2026

Sydney, Australia
0 - 0 USD (yearly)

Full Time

Quality Assurance Analyst job opportunity

A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of intelligent transport solutions — enhancing road safety, improving productivity, and reducing environmental impact. EROAD’s mission is to deliver intelligence you can trust, for a better world tomorrow.

What We’re Looking For

The Quality Assurance Analyst – Hardware & Fleet Integration plays a mission-critical role at the intersection of hardware execution, software performance, and customer trust.

This role ensures that every vehicle installation meets defined standards of Fit, Form, and Function before it is accepted as complete, activated on the platform, and recognised as revenue.

The Quality Officer is the final quality authority between a technician leaving site and a customer experiencing value, ensuring installations are completed correctly and produce clean, reliable data from day one.

Job Responsibilities

Achieve 98% post-sign-off installation accuracy within 30 days
Reduce time-to-sign-off to 48 hours within 6 months
Improve First-Time Fix Rate by 10–15% within 12 months
Complete 100% of assigned audits without delaying onboarding
Establish a live Quality Dashboard within 90 days
Conduct Fit, Form & Function installation audits
Validate telemetry, configuration, firmware, and power stability
Compile Proof of Install documentation
Authorise or reject activation based on quality standards
Provide structured feedback and identify systemic issues
Maintain audit records and quality reporting

Job Qualifications

Strong analytical and problem-solving skills
High attention to detail
Ability to interpret technical data
Clear written communication
Experience in telematics, IoT, or hardware-enabled SaaS preferred

Why You’ll Love Working at EROAD

EROAD is a true Kiwi success story in the tech sector! Publicly listed since 2012, we’re represented on the NZX and ASX and continue to grow rapidly across New Zealand, Australia, the Philippines, and the USA.

At EROAD, we value diversity and are proud to be a multicultural organisation. We invest in our people through comprehensive medical coverage, unlimited sick leave, employee recognition programs, EAP offerings, and continuous learning opportunities.

Our people are at the heart of everything we do — we foster a culture of innovation, collaboration, and belonging where you can bring your ideas to life.

Join EROAD and be part of a purpose-driven organisation that’s shaping the future of connected transport — we can’t wait to hear from you.

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