Quality Control Manager

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Build Quality. Drive Impact. Grow with maxill.

Ready to take the next step in your quality career? At maxill, quality is at the heart of everything we do.

Proudly Canadian since 1987, maxill supports oral health professionals by providing high-quality dental products at competitive prices, backed by outstanding customer service. As we continue to grow, we’re looking for a hands-on Quality Control Manager to work closely with our General Manager and help strengthen and evolve our quality systems.

This is a great opportunity for a Quality Assurance / Quality Control professional with experience in healthcare, GMP, or chemical manufacturing who wants to make a real impact in a growing organization.

Why Join maxill?

• Health & dental benefits (including vision)
• Life insurance & Employee Assistance Program
• Opportunities for professional development
• Casual dress environment
• Free on-site parking in St. Thomas
• Supportive, collaborative team culture
• A role with real influence on quality and operations

What You’ll Do

• Lead and implement a comprehensive quality plan to improve plant performance
• Develop and track quality metrics and KPIs
• Investigate production quality issues and lead corrective actions
• Monitor quality impacts of new processes, equipment, and methods
• Collaborate with cross-functional teams on continuous improvement initiatives
• Manage quality documentation and reporting in compliance with GMP standards
• Review customer complaints and lead CAPA activities
• Inspect incoming materials, in-process manufacturing, and finished goods
• Accept, reject, or quarantine materials and finished products
• Perform product testing, sampling, data analysis, and reporting
• Manage non-conforming materials and quality returns
• Maintain product files for contract-manufactured products
• Conduct long-term and stability testing
• Participate in internal audits and vendor corrective actions

You’ll work within GMP Quality Systems, including:

• Natural Health Product Regulations
• Medical Device Regulations
• Food and Drugs Act
• U.S. FDA & EPA regulations

What You Bring

Required:

• Ability to work on-site in St. Thomas, ON
• Experience with Quality Management Systems and GMP environments
• Strong analytical and problem-solving skills
• Excellent written and verbal communication
• High attention to detail and strong organizational skills
• Knowledge of laboratory practices, including microbiological testing
• Proficiency with Microsoft Office
• Strong values of integrity, accountability, and continuous improvement

Preferred:

• BSc in Chemistry with microbiology background
• Experience with Health Canada, FDA, and EPA
• 1+ year experience in a GMP-regulated environment
• Experience in healthcare regulatory affairs
• Experience conducting internal audits

Location & Schedule

• St. Thomas, ON
• On-site, in-person
• Reliable commute or willingness to relocate required

How to Apply

If you’re ready to take ownership of quality and grow with a trusted Canadian company, apply through Indeed today.

Job Types: Full-time, Permanent

Pay: $24.00-$28.00 per hour

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Vision care

Ability to commute/relocate:

• St. Thomas, ON: reliably commute or plan to relocate before starting work (required)

Location:

• St. Thomas, ON (preferred)

Work Location: In person