Quality Specialist - Compliance

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Ready to make an impact?

We’re looking for a Quality Specialist (Compliance) to join our team here in Aotearoa reporting to our Head of Quality and Food Safety. Joining our team you’ll take accountability for protecting and promoting our brand through safe and responsible products that build trust by monitoring and leveraging customer feedback. You will be the subject matter expert who is empowered and has the technical capability to provide the business with sound guidance and can help educate and support the wider Woolworths team as applicable.

About the Role | Mō te Tūranga

• You will be responsible for:
• Managing Audit exemption requests
• Supplier development and onboarding
• Supplier WSE maintenance and issue resolution
• Customer complaint trending and action plans
• Investigation of Sev 1 and Sev 2 complaints as applicable
• Involvement in projects as applicable e.g. PEAL, ARL,Geographical Indications
• Delivery of Compliance training where applicable
• Withdrawal/recall follow up and investigation
Maintaining a high level of expertise in the relevant regulations that impact Woolworths’ products and processes

About You | Mōu

To succeed in this role you will need to have a good understanding of manufacturing processes, be able to influence through internal and external relationships and have proven risk assessment skills. If you’re the sort of individual who strives to always do the right thing for customers, team, our communities, and our business then we ought to connect. To be successful in this position, you will have sound knowledge of relevant industry and regulatory standards as relates to Fresh Foods, Long Life, Non food or other Grocery goods. You will also have a relevant degree, or equivalent formal qualification in a related discipline.

Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ

Our purpose is to make Kiwis' lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week. We offer a diverse range of career opportunities across our ecosystem

Come as you are | Nau mai, whakatau mai

We’re an equal opportunity employer and are committed to the principle of equal opportunity for all.

If you’re smart and good at what you do, let’s work together | Me mahi tahi tatou

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.