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Radiology Support Specialist I

Posted on Aug. 15, 2025

  • Akron, United States of America
  • No Salary information.
  • Part Time

Radiology Support Specialist I

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Part-Time, 32 Hours/Week
Day Shift
Onsite

Summary:


Serves as first point of contact for coordinating Radiology Services for out-patients, internal and external providers and other clinical and support staff. As a team member, you will work to provide the best care and services, to ensure customer satisfaction and a positive patient experience, upholding the Akron Children's Hospital's culture and values.

Responsibilities:

  • Manages complex scheduling and coordination of services for Radiology appointment requests.
  • Responsible for knowledge and understanding of clinical criteria warranting specific Radiology orders, and scheduling according to the Department of Radiology guidelines.
  • Responsible for verifying and ensuring that all patients' physician orders are received, written and ordered correctly and in accordance with Radiology guidelines and protocols.
  • Ability to communicate STAT results to providers and patients, while maintaining HIPPA compliance and demonstrating sensitivity to the patients and families.
  • Gathers appropriate registration information, including demographic and insurance verification to expedite the Authorization/ Pre-Certification process and to achieve optimal reimbursement.
  • Greeting and registering outpatients for their appointments that includes gathering accurate demographic and financial information or scheduling of walk-in patients.
  • Other duties as required.

Other information:


Technical Expertise

  • Experience working with all levels within an organization is preferred.
  • Experience in healthcare is preferred.
  • Basic knowledge of medical terminology and patient scheduling experience preferred.
  • This position requires excellent communication skills.

Education and Experience

  • Minimum of 1 year experience in patient registration, scheduling, office, or a customer service role, using computers, required.
  • High School Diploma or GED required.
  • CHAA (Certified Healthcare Access Associate) or related medical certification a plus.
  • This position requires telephone work, customer interface, the ability to work independently and use sound judgement

Part Time
FTE: 0.400000

Status: Onsite

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