Real Estate Office Manager

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Join Sydney’s Leading Real Estate Network — Be the Heart of Our Office at Urban!

Are you ready to take the next step in your real estate career with one of Sydney’s most dynamic and respected property groups? Urban is more than just a workplace – we’re a thriving community of passionate professionals driven by innovation, collaboration, and excellence.

With 16 offices across Sydney and Hunter our strong network means you’ll be supported by some of the industry’s best while enjoying the opportunity to grow, learn, and truly make your mark.

This full-time position offers the chance to become the backbone of our office — the first point of contact for clients and the vital support system for our busy and high-performing team. You’ll play a key role in ensuring every client’s experience reflects the exceptional service Urban is known for, while helping our Residential Sales Agents, Associate Agents, and Property Managers achieve outstanding results.

Marketing Support

• The preparation of property brochures and flyers, letters, community event campaigns etc. when required.
• Management of online listings, weekly stock lists, signboards, coordination of photography and other in-house marketing activities.

Administration and Customer Service

• Administrative support to the Real Estate Agents, including the preparation of all sales related documentation, solicitor, exchange and settlement follow up.
• Assist the Property Management/BDM team when required
• Maintain and manage data entry in the CRM (Agent Box)
• Open and close the office all while maintaining an immaculate presentation.
• Meet and greet clients, manage enquiries, as well as attend to all incoming calls and emails.
• Liaise with vendors and purchasers, tenants and landlords to ensure they are receiving quality real estate services.

About you

• Strong attention to detail
• Excellent communication skills
• Advance computer skills (basic skills in Adobe Creative Suite and/or Canva will be highly regarded)
• 1-2 years administration support experience (in Real Estate will be highly regarded)
• Previous experience in social media and digital marketing within a Real Estate environment will be highly regarded
• The ability to juggle competing priorities and manage multiple tasks at once in a fast-paced work environment.
• Current Certificate of Registration in Real Estate or Real Estate Licence (not essential)

Why Urban?

• Great place to work: We actively invest in developing our people. With a staggering 30% of all new hires are referrals, as our people know it’s a great place to work and recommend it to others.
• Work Culture: Our culture is built on a foundation of mutual respect, continuous learning, and a passion for excellence.
• Close to home: With new and vibrant offices conveniently located around the Southwest and Northwest of Sydney, you can enjoy a shorter commute.
• State-of-the-art systems and processes: We pride ourselves on being at the forefront of technology and our well-designed processes make your workday smoother and more productive.
• Full access to Employee Assistance Programs (EAP): We care about your mental and emotional wellbeing, offering comprehensive support services.
• Discounted shopping: Enjoy exclusive discounts on a wide range of products and services.

For more information, please contact Olivia or Amell on 0457 722 974 or email careers@ulh.com.au

Job Type: Full-time

Pay: $70,000.00 – $75,000.00 per year

Work Location: In person