Real Estate Operations Coordinator

Real Estate Operations Coordinator

Your Opportunity:

You have the opportunity to be surrounded by, learn from, and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.

Who Develops You: Team Operator

What You’re Great At:

You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.

What You’ll Do:

• Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
• Support the team growth efforts by posting recruiting ads, calling agent recruits, and scheduling appointments for the Team Operator.
• Create and own systems for maintaining the integrity of the database, including holding agents accountable for activities.
• Own the agent onboarding process, including holding trainings in person and virtually.
• Follow the systems for our productivity rhythms to ensure agent productivity.
• Ensure all team receipts are obtained and submitted to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
• Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
• Keep the team leader informed of any challenges that arise and bring potential solutions.
• Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
• Complete the listing launch and contract to close process for all transactions.
• Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
• Enter listing data, descriptions, and pictures into MLS.
• Coordinate photography, staging, sign installation, and other listing launch functions.
• Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers.
• Read all aspects of contracts to execute obligations and to maintain accurate and compliant transaction files (inspection reports, receipts, bills, etc.)
• Create timelines and follow-up processes/check-ins with agents to ensure all transaction deadlines are met resulting in a timely closing.

Skills and Character Necessary:

• Notice and take pride in the details
• Collaborative team player
• Proven ability to lead yourself and others with conviction
• Self-motivated
• Owning projects once asked to do them and following up with status updates
• Ability and desire to focus on one task for at least an hour during time blocks
• Positive and direct communication, both written and verbal
• Ability to problem solve and use critical thinking daily
• Have a “do whatever it takes” mentality
• Follow a current process as well as improve them and create new processes
• Learning-based and growth-minded
• Proactive vs. reactive
• Impeccably organized and detail-oriented
• Knowledge of basic office suite software and calendaring systems
• Excellent time management skills
• Concerned about doing things the right way
• Calm and motivated under pressure
• Have patience with a high-volume, detailed role
• Use social media for the benefit of the company as an ambassador
• Flexible

Required Background:

• Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
• 2+ years experience in an operations/administrative role
• Real estate experience preferred
• Will be required to obtain real estate license within 6 months of starting employment

Other Details:

• Compensation depending on experience ranges from $21.50 to $26.50 per hour
• Required to work in the office five days per week, occasional evenings and weekends as needed
• We are excited to meet the people who truly believe they could be a match!

Job Type: Full-time

Pay: $21.50 - $26.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• real estate operations/administrative: 2 years (Required)

Work Location: In person