Reception Centre Manager/Office Manager / Administrator

Nau mai ki te roopu Arvida | Welcome to Arvida

At Arvida, we create communities with freedom to thrive.

We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team and residents are guided by three values: Being There | In it Together | Look for a Way.

Mō te tūranga | About the role

Our Reception Centre Manager/Office Manager plays an important role in contributing to the quality of life of our residents through the smooth running of administration and operational support functions within our community.

Working Monday to Friday 8:30am - 5pm, no day will be the same and will see you regularly interacting with our team members, residents, and their families.

You will support our Village Manager with a variety of administrative tasks including HR and employee documentation; accounts payable, bank reconciliation, and expenses; coordination of event and activities; and ensuring our frontline experience is exceptional.

This role works across a busy retirement village with both care and serviced apartment living options, and experience in this sector would be an advantage.

To tatou kaitono pai | What you bring

Strength and competence in customer service and administration via experience in a similar role. Our ideal candidate will demonstrate:

• Ability to interact & communicate with a variety of people
• Ability to think on their feet and solve problems
• Compassion and sensitivity
• Ability to prioritise tasks and meet deadlines.
• Strong experience with Office 365 including Outlook, Teams, Word, Excel, and PowerPoint.
• Experience with CRM, Accounting, Rostering, or HR systems and/or comfortable learning new technology.
• Tertiary qualification in administration, business, management or closely related field

He aha ta maatau e tuku | What we can offer

• A competitive market rate
• Mentorship with experienced managers
• An engaging, positive, and supportive work culture
• The opportunity to work with a dedicated and enthusiastic team

If you have a passion for working with older New Zealanders, enjoy being a part of a team that makes a difference, and seek purpose-led work, we’d love to hear from you!

Along with your CV, please submit a cover letter outlining what you’ll bring to the role and your fit to Arvida.