Receptionist

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Receptionist - Full Time

Moxy Dublin Docklands by Marriott

Location: East Wharf, East Wall, Dublin 3

Ready to be the face of the fun?

Moxy Dublin Docklands has recently its doors - and we’re looking for a vibrant, guest-focused Receptionist to help us make a bold first impression. If you love meeting people, thrive in a buzzing environment, and know how to keep things running smoothly with a smile, this is your moment.

What You’ll Do

• Welcome guests with warmth, energy, and a touch of Moxy flair.
• Handle check-ins, check-outs, and reservations with efficiency and accuracy.
• Be the go-to person for guest questions, requests, and local recommendations.
• Manage phone calls, emails, and guest communications professionally.
• Coordinate with housekeeping and maintenance to ensure seamless service.
• Keep the front desk area tidy, stylish, and guest-ready at all times.
• Support the team with admin tasks and jump in wherever needed.

Health & Safety Responsibilities

• Follow all health, safety, and hygiene procedures to ensure a safe environment.
• Report any hazards, incidents, or equipment issues promptly.
• Maintain a secure and welcoming front-of-house space.

Customer Care Focus

• Deliver friendly, helpful service that reflects the Moxy brand personality.
• Respond to guest needs with a can-do attitude and a personal touch.
• Create a welcoming atmosphere that guests love to return to.

SOP Compliance & Review

• Follow Standard Operating Procedures (SOPs) for all front desk tasks.
• Participate in training and refreshers to stay up to date with procedures.
• Support the team in identifying ways to improve efficiency and service.

Brand Standards & Flexibility

• Uphold Marriott and Moxy brand standards in service, presentation, and guest interaction.
• Be flexible and hands-on, supporting other departments when needed.
• Embrace the dynamic nature of the Moxy environment with energy and enthusiasm.

Communication

• Maintain clear and respectful communication with teammates and supervisors.
• Report issues, feedback, or guest concerns promptly and accurately.
• Participate in team briefings and contribute to a positive team culture.

What You Bring

• Previous experience in a receptionist or front desk role is essential.
• Opera Cloud, GXP experience essential.
• Strong communication and multitasking skills.
• A friendly, confident personality and a passion for hospitality.
• Good computer literacy and attention to detail.
• Flexible schedule, including availability for weekends and holidays.
• Positive energy and a love for creating great guest experiences.

Why Join Us?

• Be part of a fun, fast-paced, and stylish hotel brand.
• Competitive pay and employee perks through Marriott’s global network.
• Great development and training opportunities.
• Work in a culture that celebrates individuality, teamwork, and creativity.

Ready to bring the vibe and be the face of Moxy? Apply now and join one of hospitality’s most exciting brands.

Job Type: Full-time

Application question(s):

• What current visa stamp do you have?

Work authorisation:

• Ireland (preferred)

Work Location: In person