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Receptionist
Posted on Dec. 25, 2024
- Kl, India
- 0 - 0 USD (yearly)
- Full Time
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A receptionist is responsible for a variety of tasks, typically focused on managing the front desk and providing administrative support to ensure smooth operations in an office, hotel, clinic, or other business settings. The duties of a receptionist can vary depending on the type of establishment, but some common responsibilities include:
1. Greeting and Welcoming Visitors
- First Point of Contact: Receptionists are often the first person visitors or clients interact with when they enter the building. They offer a warm welcome, provide information, and guide visitors to the appropriate departments or individuals.
- Sign-In/Visitor Log: Ensure visitors sign in and out for security and organizational purposes.
2. Managing Incoming Calls
- Answering Calls: Receptionists are responsible for answering phone calls, directing them to the appropriate person or department, or taking messages when necessary.
- Handling Inquiries: Provide basic information about the business, such as hours of operation, location, or services offered, and handle any routine requests from callers.
3. Scheduling Appointments and Meetings
- Booking Appointments: Receptionists schedule and confirm appointments for clients, customers, or staff, managing calendars efficiently.
- Meeting Room Management: Reserve and organize meeting rooms, ensuring necessary resources (e.g., projectors, seating) are prepared.
4. Managing Mail and Deliveries
- Sorting and Distributing Mail: Receptionists sort incoming mail, packages, and deliveries, ensuring they are forwarded to the correct recipients within the organization.
- Outgoing Mail: Prepare and send outgoing mail or packages as required.
5. Administrative Support
- Data Entry: Perform basic clerical tasks such as updating records, entering data into databases, and managing files.
- Managing Office Supplies: Monitor and replenish office supplies, including stationary, printing materials, and other essentials.
- Processing Payments: In some roles, receptionists may handle payment processing for services or products provided by the business.
6. Maintaining a Clean and Organized Reception Area
- Tidy Workspace: Keep the reception area clean, organized, and presentable, ensuring that it provides a positive first impression.
- Health and Safety Compliance: Ensure the reception area complies with safety protocols and regulations.
7. Handling Customer or Client Concerns
- Problem-Solving: Address customer complaints or issues, providing solutions or escalating them to the appropriate department.
- Providing Information: Assist customers or clients with information regarding services, policies, or any concerns they may have.
8. Coordination with Other Departments
- Internal Communication: Communicate with other staff members to schedule meetings, resolve issues, or pass on messages.
- Assisting with Staff Requests: Receptionists often support other employees with administrative tasks such as photocopying, printing, or data collection.
9. Security and Safety
- Monitoring Access: In some environments, receptionists may monitor access to the building, ensuring that only authorized individuals enter.
- Emergency Procedures: Receptionists are often trained in emergency procedures and are expected to assist in situations like evacuations, medical emergencies, or security issues.
10. Record Keeping and Documentation
- Updating Records: Maintain up-to-date client, customer, and visitor records, sometimes including appointment logs, guest lists, or inventory.
- Handling Confidential Information: Receptionists may be responsible for handling confidential documents or information with discretion.
11. Multitasking and Ad-Hoc Responsibilities
- Receptionists are often expected to juggle multiple tasks simultaneously, such as answering phones, greeting visitors, and performing administrative duties, all while maintaining a professional demeanor.
Overall, the receptionist plays a crucial role in ensuring that a business or organization operates smoothly, delivering excellent customer service, handling logistical tasks, and supporting other team members.
Age between : 24 to 35
Gender : Female only
Qualification : Any degree
Salary Package : 10000 to 15000
Working location : ammancoil road, opposite KSRTC, 100M distance from south railay station
Offie timing : 9am to 6pm
Interested candidates may apply herewith your photograph, at the earliest
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Commission pay
- Performance bonus
Experience:
- Microsoft Office: 1 year (Preferred)
- Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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