Receptionist

A receptionist is responsible for a variety of tasks, typically focused on managing the front desk and providing administrative support to ensure smooth operations in an office, hotel, clinic, or other business settings. The duties of a receptionist can vary depending on the type of establishment, but some common responsibilities include:

1. Greeting and Welcoming Visitors

• First Point of Contact: Receptionists are often the first person visitors or clients interact with when they enter the building. They offer a warm welcome, provide information, and guide visitors to the appropriate departments or individuals.
• Sign-In/Visitor Log: Ensure visitors sign in and out for security and organizational purposes.

2. Managing Incoming Calls

• Answering Calls: Receptionists are responsible for answering phone calls, directing them to the appropriate person or department, or taking messages when necessary.
• Handling Inquiries: Provide basic information about the business, such as hours of operation, location, or services offered, and handle any routine requests from callers.

3. Scheduling Appointments and Meetings

• Booking Appointments: Receptionists schedule and confirm appointments for clients, customers, or staff, managing calendars efficiently.
• Meeting Room Management: Reserve and organize meeting rooms, ensuring necessary resources (e.g., projectors, seating) are prepared.

4. Managing Mail and Deliveries

• Sorting and Distributing Mail: Receptionists sort incoming mail, packages, and deliveries, ensuring they are forwarded to the correct recipients within the organization.
• Outgoing Mail: Prepare and send outgoing mail or packages as required.

5. Administrative Support

• Data Entry: Perform basic clerical tasks such as updating records, entering data into databases, and managing files.
• Managing Office Supplies: Monitor and replenish office supplies, including stationary, printing materials, and other essentials.
• Processing Payments: In some roles, receptionists may handle payment processing for services or products provided by the business.

6. Maintaining a Clean and Organized Reception Area

• Tidy Workspace: Keep the reception area clean, organized, and presentable, ensuring that it provides a positive first impression.
• Health and Safety Compliance: Ensure the reception area complies with safety protocols and regulations.

7. Handling Customer or Client Concerns

• Problem-Solving: Address customer complaints or issues, providing solutions or escalating them to the appropriate department.
• Providing Information: Assist customers or clients with information regarding services, policies, or any concerns they may have.

8. Coordination with Other Departments

• Internal Communication: Communicate with other staff members to schedule meetings, resolve issues, or pass on messages.
• Assisting with Staff Requests: Receptionists often support other employees with administrative tasks such as photocopying, printing, or data collection.

9. Security and Safety

• Monitoring Access: In some environments, receptionists may monitor access to the building, ensuring that only authorized individuals enter.
• Emergency Procedures: Receptionists are often trained in emergency procedures and are expected to assist in situations like evacuations, medical emergencies, or security issues.

10. Record Keeping and Documentation

• Updating Records: Maintain up-to-date client, customer, and visitor records, sometimes including appointment logs, guest lists, or inventory.
• Handling Confidential Information: Receptionists may be responsible for handling confidential documents or information with discretion.

11. Multitasking and Ad-Hoc Responsibilities

• Receptionists are often expected to juggle multiple tasks simultaneously, such as answering phones, greeting visitors, and performing administrative duties, all while maintaining a professional demeanor.

Overall, the receptionist plays a crucial role in ensuring that a business or organization operates smoothly, delivering excellent customer service, handling logistical tasks, and supporting other team members.

Age between : 24 to 35

Gender : Female only

Qualification : Any degree

Salary Package : 10000 to 15000

Working location : ammancoil road, opposite KSRTC, 100M distance from south railay station

Offie timing : 9am to 6pm

Interested candidates may apply herewith your photograph, at the earliest

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person