Receptionist

Job Overview
We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

• Manage incoming calls in a prompt and courteous manner, directing them to the appropriate personnel, handling concerns when applicable, or taking messages as necessary.
• Promptly respond to client email inquiries, handling customer service concerns and/or provide a warm transfer to the appropriate staff member
• Accurately register all new client information in company database
• Process and handle client payments in company software
• Data entry in company CRM software
• Perform clerical duties including filing, data entry, and document preparation.
• Utilize Google Suite for various administrative tasks such as creating documents, spreadsheets, and presentations.
• Handle inquiries from clients regarding services offered and provide information as needed.
• Support other office staff with administrative tasks as required.

Skills

• Proven experience in a receptionist role; experience in the landscaping industry is a plus.
• Proficient in computer skills, especially with Google Suite applications and QuickBooks Online.
• Strong typing skills with attention to detail for accurate data entry.
• Excellent time management skills to prioritize tasks effectively in a busy environment.
• Strong clerical skills with an emphasis on organization and efficiency.
• Ability to maintain professionalism and confidentiality at all times.

Join our team and contribute to creating a welcoming atmosphere while ensuring smooth office operations!

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 25 – 30 per week

Schedule:

• Monday to Friday

Ability to Commute:

• Johnston, RI 02919 (Required)

Ability to Relocate:

• Johnston, RI 02919: Relocate before starting work (Required)

Work Location: In person