Receptionist - Assisted Living

Make a Difference Every Day

Ridgecrest Village is seeking a friendly, dependable Receptionist to serve as the welcoming face of our assisted living unit. This role is perfect for someone who enjoys helping others, staying organized, and contributing to a positive, supportive environment for residents, families, and staff. As our receptionist, you’ll play an essential role in daily operations while providing clerical support to the Director of Assisted Living—and you’ll be a key part of the warm, caring experience Oakwood is known for.

Essential Duties:

• Serves as the first point of contact for inquiries and directs to appropriate person
• Greets and assists visitors and families
• Schedules residents’ appointments and transportation including preparing packets for next day appointments and setting up the IPAD for virtual appointments
• Order and display resident door signs to create a welcoming environment
• Complete inventory and order office supplies
• Care and feed fish in the Oakwood aquarium
• Assist with Oakwood room reservations for residents
• Deliver packages, mail and newspapers to residents in a timely manner
• Promotes positive Oakwood and community relations
• Provides routine information and refers requests to proper sources
• Answers and operates telephone courteously and efficiently
• Forwards information and messages to appropriate parties
• Handles incoming and outgoing business and resident mail
• Copying, scanning, filing, shredding and other clerical duties
• Provides breaks for main receptionist
• Attend required in-service meetings, including all staff meetings and state training sessions
• Performs other duties as assigned

What We’re Looking For

• Friendly, professional customer service skills
• Strong communication and organizational abilities
• Ability to multitask and remain calm in a busy environment
• Reliability and flexibility with scheduling
• Comfort working with residents, families, and staff in a healthcare or assisted living setting
• Willingness to meet required education and training competencies

• High School graduate or GED equivalent.
• Basic Computer skills including email, word, excel, etc.
• Functional literacy in English.