Receptionist/ Client Care Coordinator

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About us:

SKN Beauty Centre is an established medical aesthetics clinic located in the GTA. We are a fast-growing organization which is constantly evolving and expanding our operations. We are currently looking to hire a Client Care Coordinator who is passionate about customer care, beauty, & who is enthusiastic and organized! We invite you to apply and join our growing team!

Duties include:

• Providing clients with efficient, courteous service.
• Professionally answering telephone, communicating with clients via text and email with proper etiquette.
• Setting up new customer accounts, regularly update entry, maintaining accurate records into the customer database and system.
• Efficiently and accurately handle financial transactions with integrity
• Ordering supplies, manage inventory and supplies
• Organize client files electronically and physically
• Maintaining the clinic clean & organized.
• Comfortable creating social media content
• Proficient with both Google docs or Microsoft Office
• Other tasks may apply

As the ideal candidate you have:

• Have a minimum of 1-2 year work experience in a customer service or administrative environment.
• Enjoy and know what it takes to provide excellent customer experience.
• High School diploma (required), a College or University degree is preferred.
• Have the ability to manage multiple tasks, quickly, and effectively.
• Are proficient with computers and working with MS Office and email applications.
• Have fluent written and verbal English skills.
• Are able to work independently and as part of a team and have a strong work ethic.
• Excellent communication skills
• Have a positive attitude and are a fast learner.
• Experience with CRM softwares – advantage.

Experience:

• Receptionist: 1 year (required)
• Customer service: 2 years (preferred)
• Administration: 2 years (preferred)
• CRM and Microsoft office: 2 years (preferred)

*This is for a long term position, if you are a student looking for a seasonal/summer job kindly please do not apply

Pay: $20.00-$25.00 per hour

Benefits:

• Company events
• On-site parking

Experience:

• Front Desk/Reception: 1 year (required)

Work Location: In person