Receptionist / Clinical Administrator Assistant

• Be the welcoming friendly face at Harbour Hospice Hibiscus

• Great role combining reception and a variety of administration responsibilities

• Permanent full time, Monday to Friday, 8am – 4:30pm

Take ownership of reception, provide clinical administration support and ensure all visitors, patients, and colleagues receive exceptional service.

Mōu | For you

At Harbour Hospice our values are at the heart of everything we do. We welcome applications from all backgrounds who share our values of aroha (compassionate), tautikanga (professional), and mō te katoa (inclusive).

This is a fantastic opportunity to work in your local community and be the friendly face of Hospice who meets and greets patients, caregivers, and visitors. You’ll be an important part of a highly engaged team who take pride in the impact of their work. You will:

• Be supported by approachable leaders

• Be given opportunities for personal and professional development

• Have wellbeing support and tools provided

Best of all, you will join an organisation where you 'he taonga koe,' your work matters.

Mō te tūnga | About the role

You’ll provide a high-quality professional reception service for Hospice. You will work closely with our clinical administration team, stepping in to support the clinical administration role in times of leave and with workload. You’ll manage a team of volunteers who assist reception, ensuring their skills are fully utilised during their shifts. You’ll also take on Building Warden duties and be first point of contact for health and safety and maintenance queries.

This is a full-time permanent position working 8 am – 4:30 pm Monday to Friday.

He kōrero mōu| About you

With experience in a similar reception and administration role, you’ll be someone who loves interacting with people and enjoys a varied workday. You’ll have a professional approach, be able to assist people in a respectful and sensitive manner and have great attention to detail. Experience managing staff is not essential, but you will be comfortable working with volunteers, managing their workload, ensuring they are engaged and busy and rostering.

To be a success in this role you will bring:

• Excellent interpersonal and communication skills – that friendly, smiling face

• Experience and knowledge working with MS Office and the ability to learn new systems

• Genuine interest in health and safety and facilities maintenance

• Flexibility and ability to manage multiple demands and activities

• Cultural awareness in dealing with people from diverse backgrounds and ethnicities

Ko mātou tēnei | About us

Harbour Hospice is one of the largest hospices in Aotearoa caring for people across the North Shore, Hibiscus Coast and Warkworth/Wellsford regions. We support and provide holistic care to people in their homes, in one of our two inpatient units, or in community programmes offered at each of our three sites. We are a progressive organisation that puts each tūroro, patient, whānau and family, our community and our people, at the heart of everything.

Me pēhea te tuku tono | How to apply

Click on the link to submit your CV and cover letter through our careers site. Tell us your motivation for applying and how your work and life experience align with our values and the role you are applying for.

Don’t hesitate to email Peggy Newton, Recruitment Specialist peggy.newton@harbourhospice.org.nz with any questions, or to arrange a kōrero (chat) before you apply.

Applications close – 25 April 2025

You must have the right to live and work in Aotearoa New Zealand. Background and pre-employment checks including health screening where applicable, are part of our recruitment process.