Receptionist Cum Administrative Officer |School |Hougang

Job Description

• To perform customer service duty (mindset has to meet the realist challenges and demands of a Primary School setting).

• To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous).

• To be able to use school equipment such as photocopiers and scanners.

• To handle daily varied demands and queries from parents / pupils / vendors / staff etc.

• To call pupils absentees and to check with parents on their child’s status every morning.

• To call pupils to convey messages during ad-hoc / special events.

• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.

• To handle / support situation when pupils vomit, soil their clothes, need sewing of buttons and zips on uniform, arrange snacks etc.

General Duties

• To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.

• To assist in the School Breakfast coupons compilation if required.

• To maintain the forms cabinet under the receptionist in the office. All forms must be current and replenished constantly.

• To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.

• To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.

• To support any other general administrative duties as and when required.