Receptionist - Emergency Department

The details: 0.8 FTE (4 shifts per week) where you will work a range of different shifts, including some Night Shifts.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

The Opportunity

Are you looking for a rewarding role in a dynamic environment? We’re seeking passionate receptionists to join our dedicated clerical team in the Emergency Department (ED) at Waikato Hospital!

Key responsibilities of the role:

• Deliver high-quality, customer-focused reception services.
• Accurately verify and input vital patient information.
• Liaise effectively with patients, whānau, caregivers, and healthcare professionals.
• Collaborate with ED clinical and clerical staff to ensure seamless operations.
• Contribute to a positive workplace culture and support ongoing quality improvements.

About our Service

The ED Clerical team is committed to collectively delivering a quality, safe and accurate service along with treating all patients with dignity, respect, and compassion. Together we build an effective team and patriciate in ongoing quality improvements as required. If the team is supporting each other then they will grow together, excellent communication is a vital part of this. Our success is driven by having shared accountability for healthy people, excellent care. This will enable you all to manage your health and wellbeing, to provide excellent care through smarter, innovative delivery.

About you

We’re looking for candidates who possess:

• Previous experience as a receptionist or in administration, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• A commitment to excellence and integrity in all interactions.
• A proactive approach to personal responsibility and well-being.
• The ability to handle shift work with stamina and enthusiasm.
• Outstanding customer service skills.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Click here to view the position description.

How to Apply

Please click ‘Apply online’ or apply via our Waikato Careers Website by clicking here All applications must be submitted through our online careers portal before 11:59pm on 17 December 2024. If you have any questions about the role, please contact Shivani Kulkarni at Shivani.Kulkarni@TeWhatuOra.govt.nz.