Receptionist / Front Office Associate

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We’re looking for a Receptionist/Front Office Associate to join our team. Do you live in the now and know what’s next; and have high energy and a fearless do-it-yourself attitude?? Are you someone who is a confident communicator comfortable in a fast-paced service focused role, a proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

You’re the first smile our guests see—and the vibe they’ll remember. At Moxy, you don’t just check people in, you set the tone for their entire stay. Here’s what you’ll be rocking:

Main Tasks & responsibilities

• Greeting guests like a pro and making killer first impressions.
• Zipping through check-ins and check-outs with style and speed.
• Dropping local tips, solving hiccups, and keeping the good vibes flowing.
• Handling payments and guest accounts like a boss.
• Keeping the front desk scene fresh, tidy, and ready for action.
• Helping the crew in the service of Food and Beverage as required
• Follow all food safety, licensing and health and safety policies to work safely
• Supporting other Crew Members and follow direction from Crew Leaders
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multitasker who can balance hard work with great service
• Know being relaxed isn’t the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Experience within the service industry in a Front Office role
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

Job Type: Full-time

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• On-site gym

Work Location: In person