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Receptionist / Patient Coordinator
Posted on May 6, 2026
- Mullingar, Ireland
- 0 - 0 USD (yearly)
- Full Time
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A busy and growing dental practice is seeking a Receptionist / Patient Coordinator to join the team.
This role combines front desk responsibilities with patient communication, administrative support, and proactive follow-up to help ensure an excellent patient experience from first contact through to treatment completion.
Key Responsibilities
- Welcoming patients and managing check-in/check-out procedures
- Booking, rescheduling, and confirming appointments
- Answering phone calls and managing patient enquiries
- Managing daily diary flow and helping minimise gaps/cancellations
- Following up with patients after treatment plans have been provided but not booked on the day
- Supporting patients with next steps and maintaining follow-up records
- Managing recall appointments and overdue patient follow-ups
- Processing PRSI eligibility checks and PRSI claims
- Handling payments and maintaining accurate patient records
- Supporting general practice administration
Ideal Candidate
- Previous receptionist, customer service, or dental experience preferred
- Strong communication and interpersonal skills
- Excellent organisational skills and attention to detail
- Comfortable working in a busy, patient-focused environment
- Confident using computer systems and practice software
- Proactive, professional, and solution-oriented approach
What We Offer
- Supportive and friendly team environment
- Opportunity to develop within a growing dental practice
- Varied role with both patient-facing and administrative responsibilities
- Training and support provided where needed
Work Location: In person
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