Receptionist - Retail Customer Service Assistant

Our New Birmingham store is recruiting for a full-time Receptionist.

Scottsdale Golf continues to be the custom fitting industry leader, offering our unique FIT.BUILD.PLAY service, enabling our customers to take home their customised golf clubs on the same day. Our Birmingham store will offer both the FIT.BUILD.PLAY service and a fully equipped golf retail experience, providing golfers with all their golfing needs.

We are looking to recruit an experienced receptionist who is comfortable working in a fast-paced retail environment. Your primary focus is giving our customers the wow factor, every single day.

Daily responsibilities will include: 

• Welcoming every customer into store and assisting their individual golfing needs.
• Supporting the management and fitting teams in providing amazing experiences to our customers.
• Taking ownership and managing the store email and telephone communication platforms.
• Deliver the company's core principle of “obsessing over our customer’s needs.
• Maximising your individual performance and sales opportunities.
• Work in alliance with all sectors of the business & assist with all Scottsdale customers, across the company.
• Take ownership of personal development and attend monthly meetings with the Line manager to discuss future learnings.
• Follow all company policies and procedures.

Requirements: 

• A love and passion for delivering amazing customer service that exceeds customer expectations.
• High attention to detail and accuracy
• Ambitious and punctual 
• Well organized 

Working hours will be over 5 days, working Monday-Friday, 9am to 6pm

You will get:

· To work in the country's finest fitting centre.

· The opportunity for progression within the company.

· 28 Days Holiday

· Bonus birthday day off (after 12 months service)

· Enrolment on to the employee discount scheme

· Salary and earning potential to be discussed in person and explained in detail.

· Employee assistance programme supporting mental health.

· Employee assistance programme cycle to work scheme.

Scottsdale Golf are committed to changing the face of custom fitting, and continually improving the customer experience through our 'Fit-Build-Play' facilities. If you are excited at the chance of being a part of this game changing service, please send a CV accompanied by a covering letter, detailing your relevant experience.

We are always looking for top talent regardless of the specific job advertised, so if you feel you the skills to improve our business further, we would love to hear from you and in turn improve your career further. For more information or to apply for this position, please email Adam adams@scottsdalegolf.co.uk

Due to the expected number of applicants for these positions, the interview process will be extremely streamlined. Therefore, if we have not responded within 7 days of your application, you have been unsuccessful on this occasion, and we thank you in advance for taking the time to apply.

Job Type: Full-time

Pay: £25,285.00-£27,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• Health & wellbeing programme

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person