Receptionist & Sales Coordinator At Fast Growing Company (As Seen On Dragon's Den)

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Full-Time, Permanent | On-site | Reports to Sales Manager

About Bunkie Life

At Bunkie Life, we’re more than a manufacturer of small cabin kits — we help families across North America create space for connection, play, and lifelong memories.

Our easy-to-assemble bunkie kits allow our clients to build their dream retreats in a single weekend, fostering connection and togetherness.

As a growing leader in our industry, we’re committed to delivering exceptional craftsmanship and unforgettable client experiences. Join our team and be part of a mission rooted in creativity, quality, and family values—where the work you do truly makes a difference for the families we serve, alongside a team that genuinely cares.

• Our values:
• All In
• Authentic & Real
• Permission to Play
• Go-Getter
• Humble

About the Role

The Receptionist & Sales Coordinator is the heartbeat of our sales team and plays a critical role in delivering an exceptional client experience.

You’re the person who keeps things moving — supporting our sales reps, ensuring our clients feel informed and taken care of, and making sure no detail falls through the cracks. You love follow-ups, clean systems, and helping people get answers quickly.

This role blends customer support, sales coordination, and systems discipline. If you like being the hub, keeping things organized, and making life easier for everyone around you, you’ll thrive here.

This Role Is Perfect If You Love:

• Supporting the sales team by managing customer inquiries via phone, email, and chat
• Helping guide customers smoothly through the buying process
• Obsessing over follow-ups and making sure people always hear back
• Keeping customer records, notes, and transactions clean and accurate in our CRM
• Preparing and sending quotes, invoices, and sales documentation
• Coordinating product deliveries with logistics and operations teams
• Helping organize and execute epic sales events and promotions
• Collaborating closely with marketing to ensure consistent, on-brand communication
• Thriving in a fast-paced environment while maintaining strong attention to detail and prioritization

Systems & Process Ownership (This Matters):

• This role is expected to not only follow systems, but also actively help improve them as we scale.
• Maintaining accurate, up-to-date information in our CRM (GoHighLevel or similar)
• Ensuring customer communications, quotes, and follow-ups are properly logged
• Supporting clean handoffs between sales, operations, and logistics
• Flagging gaps or inefficiencies in processes and helping improve them
• Protecting data accuracy — because good systems = great client experiences

Do you have:

• Previous experience in sales support, customer service, or a related field.
• Excellent verbal and written communication skills.
• Strong organizational skills with a keen eye for detail.
• Proficiency and experience using one or more CRM systems.
• Ability to work independently while remote and also as part of a team.
• A passion for building, design, or outdoor living is a plus.

What We Offer

• Competitive base salary CAD $45,000 - $55,000 plus performance bonus
• Hybrid role with flexibility
• Health Care Spending Account
• Paid time off and company events
• A mission-driven team that genuinely cares about what they're building

Our Hiring Process

We believe in a transparent process that respects your time. Here's what to expect:

• Application -- Apply through Indeed
• Skills Questionnaire -- A short written assessment (approximately 10 minutes)
• Bunkie Life Video -- Get a feel for who we are from our founder and leadership team
• Video Response -- Send us a short video so we can see how you communicate
• Skills Assessment -- A role-specific online assessment
• Interviews -- One to two conversations with our leadership team
• Paid Day -- Spend a day with the team. You evaluate us as much as we evaluate you
• Offer -- If it's a match, we move fast

If this resonates with you, we'd love to hear from you. Check us out on our website and social channels -- and make sure you watch our pitch on Dragon's Den.

Equal Opportunity, Accessibility & Accommodations

Bunkie Life is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to providing accommodations throughout the recruitment and hiring process in accordance with applicable human rights legislation. If you require an accommodation at any stage, please let us know.

Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Extended health care
• Paid time off

Work Location: In person