Receptionist| School| Ang Mo Kio Avenue

Job Description

Job Title: Receptionist cum Administrative function

Job Description

 Main Duty – Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)

 To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous) Able to use school implemented IT system for administrative purposes.

 To handle daily varied demands and queries from parents / students / vendors / staff etc

 To call pupils absentees and to check with parents on their child’s status every morning.

 To call pupils to convey messages during ad-hoc / special events.

 To render first level assistance to walk-in pupils’ needs including sick & injured pupils.

To escalate case to other colleagues in the office immediately if it is beyond superficial cases.

 To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

 To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc

 To help update the school activity notice board in the office (data accuracy is important)

 To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.

 To assist in general typing duties.

 To assist in Stores supplies management during school holidays

 To support any other general admin duties as and when required