Receptionist/Sales Administrator

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Full-time Receptionist/Administrator – Brampton

The Role

Are you an experienced Receptionist/Administrator looking to take the next step-up in your career? If so, we have a new challenge for you.

Bramgate Volkswagen has two locations on Mayfield Auto Mall and on Queen Street. We are a growing family-owned business, looking to appoint a Receptionist/Administrator to join our team at our Queen Street, Brampton location. You can expect to work in air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading!

Key Responsibilities

As Receptionist/Administrator, you will be responsible for a wide range of clerical and administrative duties for the Sales Department. Duties of this position include, but are not limited to, greeting, and supporting customers, opening, and preparing files for vehicles sales and dealer exchanges in addition to covering for Sales Admin duties.

The key responsibilities of a Receptionist/Administrator include, but are not limited to:

Reception Coverage:

• Announce visitors according to Company procedures.
• Log all customers and visitors.
• Coordinate with Sales team. Ensure easy, efficient and enjoyable interactions.
• Promptly answer telephone in a warm and inviting manner.
• Operate a multi-line telephone system, transferring calls to appropriate sales representative or department.
• Respond to emails and correspondences in a timely manner.
• Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions in accordance with company policies.
• Prepare the daily bank deposit based on prior day cash receipts.
• Coordinate and processes all necessary documentation and payments for the service department
• Other duties as required.

Sales Administration:

• Greet customers and visitors in a professional, friendly and effective manner, answer queries and provide information.
• Update and maintain customers log visiting the dealership.
• Assign stock number to vehicles when Bill of Lading is received, then stock into vehicle inventory system.
• Responsible for post-delivery Fleet processing (including Rentals and FNL), code cheque/EFT for deposit.
• Receive Dealer Trade Requests, prepare invoices and manually enter all vehicle statistics into Reynolds and Reynolds when vehicle is on site.
• Arrange for licensing for all deliveries including Sales Demo’s, Service Loaners.
• Compile and submit Vehicle Damage Report.
• Sort and distribute mail every morning. Prepare mail for courier pick-up.
• Assist in other accounting functions, payroll, reporting, etc. as required.
• Assist with organizing social and special events, private sales, etc.
• Other duties as required.

Our Company

Bramgate Automotive Inc. has been in business since 1967. We have 5 locations in the Peel region. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours!

Our vision is to make every customer experience easy, efficient, and enjoyable.

We are proud of:

• Our high volume and performance stores
• Canadian AutoWorld Employer of Choice (CAWEOC) Award – 2020, 2023
• Canada’s Top 25 Best Dealership to work for by Automotive News – 2018 & 2019.

The Benefits

• State-of-the art facility. Air-conditioned spaces
• Outstanding leadership and support
• Professional training and processes
• Large customer base
• Benefit package, life, dental, health, RRSP, pension plan and EAP
• Collegial workplace atmosphere
• Career advancement opportunities

What you bring to the role

• High school diploma or equivalent.
• Office Administration diploma would be considered an asset.
• 1-2 years of direct work experience as an Administrator/Receptionist in a dealership setting.
• Valid G license. Driver’s abstract required.
• Cashier experiences.
• Strong communication skills, verbal and written.
• Knowledge of vehicles, equipment, and/or services offered.
• Strong knowledge of Reynolds, Microsoft Office products, including Excel and Word.
• Able to maintain filing systems and basic database.
• Organizational ability and attention to detail
• Strong customer service orientation.
• Positive team attitude.
• Available to work Monday-Friday 9pm-5pm. Be willing to cover for absences on Saturdays.

If you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please click the apply now button to find out more.

We thank all applicants. Only those selected will be contacted.

Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

Job Types: Full-time, Permanent

Pay: $18.00-$19.00 per hour

Benefits:

• Company events
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Experience:

• Receptionist: 2 years (required)
• Cashier: 2 years (required)
• Office Administration: 2 years (required)
• Dealership: 1 year (required)

Work Location: In person