Records Support, Human Resources - Lakeland

The purpose of this position is to accurately maintain all personnel and medical files for past and current Publix associates, as well as processing minor work permits as mandated by each state. This position uses analytical skills to review documentation and determine eligibility to work for minor associates based on established guidelines; analyzing requests for records from various departments across Publix, including responding to Third Party Non-Personal Health Information (PHI) Subpoenas and providing worked hours missed with rate of pay requests; and opening, distributing, and organizing all mail received in the department to ensure the documents are placed in the appropriate personnel file.

Responsibilities include:

• receiving and reviewing minor documentation and determining employment eligibility based on established guidelines for each state government
• distribution and completion of all internal requests for associate records within a 4-hour response timeframe
• answering assigned phone skillsets to act as a liaison to support cross-functional department processes and provide support for the minors processes to all Publix associates
• opening, distributing, and organizing all mail received in the department to ensure the documents will be scanned into the appropriate electronic personnel file
• completing various reports and documentation reviews related to minor associate eligibility and employment records